Valerie Reilly, PA-C

Primary Care / Family Medicine

Photo of Valerie Reilly

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Location

1154 Grand Ave.,
Arroyo Grande, CA 93420
Phone: (805) 395-3277

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
552 Ratings
555 Comments

EDUCATION

  • Undergraduate: University of California, Santa Barbara
  • Master of Health Professions: Northeastern University, Boston, MA

ABOUT THIS PROVIDER:

Tenet Health Central Coast has invested more in the healthcare of our communities by welcoming Valerie Reilly, PA-C to its expanding network. Valerie is a Certified Physician Assistant. She joins Tenet Health Central Coast with over 18 years of experience practicing family medicine. Tenet Health Central Coast continues to expand healthcare access on the Central Coast.

Valerie provides healthcare for adults of any age including annual physicals, well women exams and minor procedures. She treats patients with acute and chronic illnesses with a focus on preventative care and healthy lifestyles.

Valerie is currently accepting new patients and most major insurances.

SERVICES:

  • Same Day Acute Care Appointments
  • Senior Wellness Exams
  • Coordinates with Specialists for Comprehensive Care
  • Minor Procedures

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 28, 2021
Always very good
Aug 28, 2021
Carmen was very attentive!
Aug 28, 2021
I always recommend her to family &friends
Aug 28, 2021
Valerie is amazing! She always is caring & concerned for my well being! I Love her
Aug 28, 2021
I had done all the paperwork online so didn't need to do anything but give my name.
Aug 28, 2021
The only person that was even a bit friendly was my examiner. 🙁
Aug 26, 2021
Always a great experience to go to this office Valerie and staff are all great
Aug 21, 2021
When calling put on hold for 20+ minutes multiple times
Aug 21, 2021
Long wait for appointment date 6+ months
Aug 16, 2021
Excellent. Valerie takes the time to listen and reception staff is amazing
Aug 16, 2021
My care provider is very knowledgeable and very good and I'm and I'm satisfied
Aug 16, 2021
Sammy professional and I am satisfied
Aug 16, 2021
The entire staff is very professional very knowledgeable and very informative I'm satisfied
Aug 16, 2021
The nurse assistants and the staff are very cordial polite and informative I'm pleased with him
Aug 16, 2021
I had a very good experience she's a very good doctor and pleased with Valerie Riley
Aug 16, 2021
Valerie Wiley and her staff are very good at what you do the cord drones are flying their informative Orwell knowledge no I have a lot of experience and knowledge and to treat people I am very satisfied
Aug 16, 2021
Didn't see any hand washing but everyone was wearing a mask
Aug 16, 2021
She asked me great questions and didn't jump to medicine immediately. She was patient and did not make me feel rushed. She also gave me a few options for treatment. Excellent experience.
Aug 16, 2021
The assistant was outstanding. She was kind and listened well. She was thorough and made me feel very comfortable.
Aug 16, 2021
The check in clerks were gruff and not friendly. Seemed upset in their position and displeased. Wrong position if you don't want to deal with people
Aug 14, 2021
It was not explained to me whether FCPP staff have been vaccinated against COVID-19, even though they, and I, were wearing masks because of the virus. I believe disclosure would be very helpful, because if anyone in the facility is not vaccinated, for any reason, it is putting me and my family at risk.
Aug 14, 2021
Medical staff were and always have been very competent and helpful. No complaints.
Aug 14, 2021
I despise FCPP's telephone service, and most especially it's "music on hold" which sounds like screeching noise when playing over a speaker phone. I had to wait 9-1/2 minutes ON HOLD to talk to a real person. The recording says "Your call is important to us," but it is obvious that my call is NOT important enough to have adequate staffing to answer the phone.
Aug 14, 2021
Love valarie I have been going to her for 10 years and we're ever she go's I go
Aug 14, 2021
Valerie is amazing. Her real genuine concern for my health is great. Always helpful and always puts my mind at ease.
Aug 14, 2021
She was excellent I wish I would have asked her name.
Aug 13, 2021
I enthusiastically recommend Valerie to everyone who ever asks for recommendations.
Aug 13, 2021
I have been a patient of Valerie's for 15 years. She has always been knowledgeable, and I feel comfortable entrusting my care to her. She is warm and caring, and takes the time to understand my issues and discuss possible treatment plans for them. She genuinely listens to what I have to say. I'm 69 years old and she is far and away the best medical provider I've ever had.
Aug 12, 2021
I can always count on Valerie to get things done and done correctly.
Aug 12, 2021
I was with the medical assistant for 15 minutes before seeing Valerie,PA-C getting vital signs and an EKG.
Aug 12, 2021
She was very knowledgeable and efficient.
Aug 10, 2021
Totally excellent. 100%.
Aug 10, 2021
Very friendly, caring and listened well.
Aug 10, 2021
Everything was quick and easy. I was surprised at the short waiting time.
Aug 10, 2021
Excellent 1st visit. Pleasant, kind, caring. Took care of my issues. Very pleased.
Aug 9, 2021
I really liked Valerie Reilly.
Aug 9, 2021
They were fine. It was just a long wait.
Aug 8, 2021
Just one word!!!! WONDERFULL!!!
Aug 8, 2021
You got-a love the great staff!
Aug 8, 2021
Great service Great Doctor
Aug 7, 2021
VALERIE REALLY LISTENS TO ME. SHE IS ALWAYS SPOT ON IN DIAGNOSING MY PROBLEMS I TRUST HER!
Aug 7, 2021
SHE IS THE BEST PA I HAVE
Aug 6, 2021
Receptionist Amanda was extremely helpful after my visit. She took the time to show me how to check in on my cell phone before my appointment. Something I wasn't able to get to work for me before her help. I'm also delighted with Daisy, Valerie's nurse. Very pleasant personally and answers any questions I ask. And it goes without saying, I'm very glad to be under Valerie's care. She's very thorough.
Aug 6, 2021
Good
Aug 6, 2021
Good
Aug 6, 2021
Good
Aug 6, 2021
Very good and very pleasant attitude
Aug 6, 2021
Good
Aug 6, 2021
Good,very pleasant experience
Aug 4, 2021
Difficult to get an appt. Not enough availability.
Aug 3, 2021
I would highly recommend Valerie to my friends. My only concern is that it took me 11 weeks to get in to see her. That is not an acceptable time if/when you have an issue that needs to be addressed soon.
Aug 2, 2021
Good friendly staff bad appointment availability
Aug 2, 2021
Amount of time I had to wait for an appointment was over a month
Jul 31, 2021
Jasmine is great
Jul 31, 2021
I hate using the general switchboard to get to reach office but I love using the portal to reach the PA and staff.
Jul 26, 2021
She's too busy to refer anyone else to her
Jul 25, 2021
The best!
Jul 25, 2021
Would prefer online scheduling
Jul 25, 2021
Ms Reilly is the best go I've ever had
Jul 25, 2021
Efficient & pleasant
Jul 25, 2021
Everyone was pleasant and professional.
Jul 23, 2021
The appointments are booked until next year so I probably wouldn't recommend this office for someone needing immediate care.
Jul 23, 2021
Valerie was very knowledgable about everything and super sweet.
Jul 23, 2021
She was super nice and I really appreciated her.
Jul 23, 2021
I waited for 50 minutes before being seen which was a bummer but I hope it was just a one-time thing and look forward to the next appt.
Jul 23, 2021
Staff was super friendly and wonderful. I didn't schedule my appointment, but I like the portal so far.
Jul 19, 2021
Wait time in the lobby was short. The wait to see the doctor depends on the patient ahead of me and the time necessary to assist them.
Jul 19, 2021
I don't want to recommend because they are very busy now. The more I recommend, the harder it is on existing patients to get treated
Jul 17, 2021
Valerie is an excelent care provider. I have been with Valerie for 17 years and l have complete trust in her.
Jul 16, 2021
I am so grateful to have found Valerie O'Reilly. I absolutely love her. Incredibly knowledgeable, kind, compassionate, professional and even has a sense of humor. She is absolutely delightful.
Jul 16, 2021
She was great! Friendly and efficient.
Jul 16, 2021
Everyone was professional, courteous, and efficient.
Jul 13, 2021
No complaints.
Jul 13, 2021
I really enjoy this care provider. I hope I can consider them my primary care provider. Thank you.
Jul 13, 2021
I did think I had scheduled an appointment for a physical, but I probably didn't communicate that well enough when scheduling. So I ended up getting a checkup and blood work.
Jul 13, 2021
I was made aware to arrive early to complete paper work. That made things easier for all of us. Thank you.
Jul 13, 2021
Everyone was very friendly and professional. Thank you.
Jul 13, 2021
Valerie is the best, helpful, experienced, and extremely knowledgeable. She treats you like a real person, not just a patient!
Jul 13, 2021
This is the nicest office!
Jul 13, 2021
She was the best!
Jul 10, 2021
Very efficient crew everything was in place for the next step each time
Jul 10, 2021
Attentive and present mentally and very helpful
Jul 10, 2021
Kind and friendly people there which makes it pleasant
Jul 10, 2021
Maybe you need to hire more people as appointments are way ahead which is no ones fault who is working there
Jul 10, 2021
Scheduler was extremely helpful and bright
Jul 9, 2021
I was latethey were still friendly & professional & were able to fit me in
Jul 2, 2021
Valerie Reilly is extremely thorough and knowledgeable. She also listens and explains all the processes involved with treatment.
Jul 2, 2021
I felt very comfortable
Jul 2, 2021
Excellent experience
Jul 2, 2021
I'd tags not always visible name.
Jul 1, 2021
PA Valerie Riley had good bedside manners!!
Jul 1, 2021
I am happiest when I see smiles on the other end and so all was good. Although It was the end of the day, the receptionist was all smiles and kind
Jul 1, 2021
Because I am hard of hearing & it was the end of the day, the assistant listened to my concern (took off her mask)continued asking questions diligently & professionally. Very accommodating.
Jul 1, 2021
Great
Jul 1, 2021
Good
Jul 1, 2021
Excellent
Jul 1, 2021
Good
Jul 1, 2021
Good
Jul 1, 2021
Great experience
Jun 29, 2021
Everyone was very helpfull
Jun 28, 2021
I am always treated with much respect and concern.
Jun 28, 2021
great work
Jun 28, 2021
Valerie is the best.
Jun 28, 2021
everyone is awesome at this location
Jun 26, 2021
I absolutely love Valerie and her assistants
Jun 26, 2021
There's always one that is friendlier and more customer service than the other.
Jun 26, 2021
Thank you for the staff that was considerate and understanding of my hearing loss.
Jun 24, 2021
Always a good visit, do not like on-line check-in.
Jun 24, 2021
Always good.
Jun 24, 2021
Valerie is very easy to talk to
Jun 24, 2021
Very professional and efficient
Jun 23, 2021
I wish all doctors exam rooms had more hooks on the wall when removing our clothes.
Jun 23, 2021
The only issue is that appointments are 8-12 months out. That's fine for an annual check up but not for when you're sick or something is going on. You need more staff, which is everywhere.
Jun 21, 2021
the online preregistration doesnt always relay to the office properly and i have to do it multiple times.
Jun 18, 2021
Jasmine and front reception staff very nice
Jun 17, 2021
love your office always very courteous & kind
Jun 15, 2021
I came in to receive a prolia shot. some of the questions didn't really apply, but I put good because no box for N/A
Jun 14, 2021
A plan for my treatment was a good one.
Jun 14, 2021
The staff was helpful?
Jun 14, 2021
I needed help and got in to see Valerie right away.
Jun 14, 2021
I wish my friends would come here
Jun 14, 2021
everyone is so kind and safe
Jun 14, 2021
she was so good about taking care of me
Jun 14, 2021
she was great
Jun 14, 2021
everything was wonderful
Jun 12, 2021
Valerie is a very caring person. love her.
Jun 12, 2021
they are very special people
Jun 12, 2021
caring staff
Jun 11, 2021
I just hope I can count on her continued employment at this Arroyo Grande location. I've had a poor "batting average" with a different pcp just about once a year for this 6th year in Arroyo Grande. And all the previous pcps were providing very professional service.
Jun 11, 2021
-
Jun 11, 2021
another good experience with Valerie
Jun 11, 2021
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Jun 11, 2021
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Jun 11, 2021
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Jun 11, 2021
Valerie is wonderful will alway refer her to my friends. Thank you as always Valerie
Jun 11, 2021
The assistant was wonderful and respectful!
Jun 11, 2021
Love coming to see Valerie Reilly she always takes the time to go over my information! Thank You
Jun 9, 2021
I would give explicit directions though as that office was hard to find too many names and acronyms!
Jun 9, 2021
I arrived shaking sweating and near tears but left relaxed and hopeful.
Jun 9, 2021
I am surprised at how much I like Valerie. I am so relieved because it has been so stressful changing doctors and feeling insecure about future care. I totally trust and even enjoy her. I'm going to be fine.
Jun 9, 2021
I was in such a mood I believe she was very professional to offset my issues.
Jun 9, 2021
I was late they had to accommodate me and they handled it very well.
Jun 9, 2021
I was late due to being lost in my own neighborhood because I was looking for CCPN. it was all my fault so any waiting I did was on me as they were right on time and had to accommodate my screw up. I was very upset but they fixed it all.
Jun 4, 2021
she's the best, and I always refer people too her!!!
Jun 4, 2021
my experience is always very good
Jun 4, 2021
The MA who took me back was super friendly and made me feel right at home. As well as the provider. Great costumer service!
Jun 4, 2021
I would recommend Valerie. I would not recommend your practice with Tabrizi working there. Sorry.
Jun 4, 2021
privacy with tabrizi was not good, but with Valerie privacy was respected.
Jun 4, 2021
Staff is great!
Jun 4, 2021
the staff was altogether very
Jun 4, 2021
very good
Jun 4, 2021
very very very good
Jun 4, 2021
I have never had a bad experience everything is very very very good thank you
Jun 4, 2021
very very very very very good
Jun 4, 2021
very very good
Jun 2, 2021
happy camper here
May 29, 2021
Just need appointments sooner.
May 29, 2021
She was great! Listened and cared about the patient. Excited to have her as my primary.
May 29, 2021
Just took me forever to get an appt. No availabilty
May 28, 2021
easy access, easy communication, friendly and professional
May 28, 2021
Thank you Valerie Reilly!!
May 28, 2021
Friendly staff. They called back the same day which is incredible these days. Valerie Reilly was was very friendly, and didn't make me feel like I was being rushed. This was my second visit and both were outstanding!
May 28, 2021
These ratings are pertaining to Valerie Reilly, PA who is such an asset to this organization! Valerie has always been & continues to be thorough as well as kind with an easy approach to discuss matters at hand. My husband & I are so glad that she is our caregiver here on the central coast!
May 28, 2021
There ratings are regarding medical assistant.
May 25, 2021
Thank you ALL for such a positive experience. You continue to be SUPER HEROES, and your efforts and care are very much appreciated!!!
May 25, 2021
I did my research in trying to find a new primary healthcare provider, and everything I read about Valerie is TRUE & ACCURATE!!!!! She is definitely a 5-star PA. Immediately her warm caring attitude and approach put me at ease. She was interested and listened to my concerns. She answered all questions, providing information and explanation clearly. Our time together was not rushed, but relaxed and thorough in covering my health issues, with a plan in place. I was seeking a healthcare "partner" who could advise me as well as respect my personal choices. I HIGHLY RECOMMEND Valerie to anyone who is seeking a positive and productive healthcare experience!!!!!!!!
May 25, 2021
Daisy is exceptional in her interpersonal skills!!! She was focused on me, as a person, and put me at ease immediately. Thank you Daisy for ALL you do...your level of care and concern is VERY evident.
May 25, 2021
Very impressed with the efficiency and ease of completing all paperwork before my actual appointment. The majority of my time at the office was actually spent on "patient care" talking with Daisy and with Valerie.
May 25, 2021
The offering of a portal and online appointment check-in was especially helpful to me as I am not able to write. This convenience enabled me to complete the new patient forms and consents online prior to arriving at the office. My actual in-person check-in took less than 5 minutes!! THANK YOU.
May 23, 2021
Doc Valerie is amazing. She is very kind and patient with my almost 97 year old mom.
May 23, 2021
Carmen is very kind and patient
May 23, 2021
The online check in process is long and repetitive.
May 21, 2021
always a good experience when I see Val
May 21, 2021
when anyone asks if I know of a good health cate provider I always recommend this offic
May 21, 2021
I hardly have to wait when I go in to see Val
May 19, 2021
the assistant that walked me to the exam room was very short with me. She didn't say hello, didn't even ask my name and she seemed generally annoyed by her job. My blood pressure was even elevated when she took it. Luckily Valerie Riley is amazing and does an excellent job. She took my blood pressure again at the end of the visit and it was normal.
May 18, 2021
Valerie is amazing. so thankful
May 15, 2021
all good
May 15, 2021
very nice
May 15, 2021
Valerie Reilly was very attentive and very informative...I am grateful for her caring attitude
May 15, 2021
one of the office staff was abrupt ..but the other was very nice
May 14, 2021
she was patient, and friendly
May 14, 2021
very friendly
May 12, 2021
highly recommended
May 12, 2021
follows protocol
May 12, 2021
very happy with my provider and all staff and treatment plan
May 12, 2021
very short wait time
May 12, 2021
pleasant , friendly and courteous
May 12, 2021
always smooth and pleasant
May 12, 2021
good
May 12, 2021
good
May 12, 2021
good
May 12, 2021
good
May 12, 2021
good
May 12, 2021
good
May 10, 2021
Love the one on one time with Valerie - she listens to everything and explains everything well
May 7, 2021
she is very Good!
May 7, 2021
I was supposed to be schedule my Physical Exam in January but it never was put in the calendar, so then the earliest they could schedule was May.
May 5, 2021
I honestly get a little confused when I get connected to CCPN. I would like to call directly to the office but will continue to work with the Portal and the email.
May 4, 2021
I feel very confident with her and her guidance for health issues.
May 4, 2021
portal entries were good until the screen would not allow me to continue.
May 3, 2021
The best!!!!!
May 3, 2021
She is on top of all my health issues. She remembers specialists I need to see which I do forget. She covers everything
May 3, 2021
Every time I see Valerie she asks me questions and is very on top of everything that I am going through. She is great!
May 3, 2021
It was all good. Always has been
May 3, 2021
Everyone in this office are kind and caring. I thank them all
May 3, 2021
too many texts
May 3, 2021
you overwhelm me with texts, unnecessary and annoying!!!!!
May 2, 2021
The only problem with the practice is not something the medical staff can control. Whoever was charged with picking this new location did a good job with the office space but a terrible job of assessing the ingress and egress to the building and the importance of adequate parking. Not conducive for a busy medical practice!
May 2, 2021
I had to wait six months for a new patient appointment. I have had trouble getting thru on the patient portal. I will give it another try soon, now that I've had my apot
Apr 30, 2021
very good
Apr 30, 2021
very very good
Apr 30, 2021
very good
Apr 30, 2021
very very good
Apr 30, 2021
good
Apr 30, 2021
good
Apr 30, 2021
I enjoy my Doctor visit as as the med staff
Apr 30, 2021
I feel very taken care of by Valerie and her staff.
Apr 27, 2021
She has enough clients. Wait for future appointments very long.
Apr 26, 2021
I have been a patient of Valerie's for years. She is professional, thorough and friendly. She responds to portal inquiries promptly.
Apr 26, 2021
u guys are great
Apr 23, 2021
Valerie has called me on her day off to answer a question I sent in my portal. I LOVE the way she cares about her patients. My whole family see's Valerie.
Apr 23, 2021
I registered via text. No wait time.
Apr 23, 2021
Whole office staff is amazing.
Apr 23, 2021
Portal is great, phone is not. Either they don't answer phone or you get put on hold for 30 minutes.
Apr 23, 2021
Valerie is always very thorough, thoughtful and caring!
Apr 23, 2021
great that I could answer questions online before my visit
Apr 22, 2021
All around good experience.
Apr 22, 2021
P.A. Reilly made an outstanding first impression. I wish I would have found her when I first moved to the area several years ago.
Apr 21, 2021
Dr Riley always makes you feel like your the only patient, always informative and professional
Apr 21, 2021
always nice and professional
Apr 21, 2021
always very nice and professional
Apr 21, 2021
For my first time I found this appointment pleasant and knowledgeable. This was a good time for me. PA. RIELY WENT TO THE SAME UNIVERSITIES as my UCSB.
Apr 21, 2021
I'm looking forward my next appointment.
Apr 21, 2021
This was a pleasant experience across the board.
Apr 21, 2021
This experience was excellent ... nothing like some MDs ... some are like ... "you got 15 minutes ... what wrong with you ". This experience was excellent.
Apr 21, 2021
No bad experiences staff was polite and knowledgeable everyone was a great experience considering this was my first visit.
Apr 21, 2021
Excellent, professional, informative, excellent vocabulary, good bed side manner. Very knowledgeable.
Apr 20, 2021
wait on the phone are too long.
Apr 20, 2021
Valerie is very knowledgeable and a great provider
Apr 20, 2021
Dr Rielly is the best. she really listens and engages and is very personable.
Apr 20, 2021
Feeling peaceful in troubled times!!
Apr 20, 2021
phenomenal for both my husband and I . Shhhhh..she's the best kept secret in the central coast of California!
Apr 20, 2021
nice job in spacing out.. sanitizer ...
Apr 20, 2021
cheerful and confident.
Apr 20, 2021
I had to start over a few times with the online pre-registration stuff. But it was great that I could take pictures and safe time
Apr 20, 2021
wow Dr Valerie was personal, professional and practical! I felt safe and well taken care of ! I feel like she cares about covering all the bases to vibrant health! yippee for a great new GP!
Apr 13, 2021
all good experiences
Apr 13, 2021
completed by T A
Apr 13, 2021
very informative
Apr 13, 2021
very excellent exam
Apr 13, 2021
very kind professionalism
Apr 13, 2021
appointment completed as scheduled
Apr 13, 2021
very good
Apr 11, 2021
PA Riley is excellent.
Apr 11, 2021
One of the girls there were very sweet and considerate and personal.
Apr 6, 2021
have already recommend facility to my daughter
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
good and courtesy experience
Apr 4, 2021
professional staff.
Apr 4, 2021
Valerie went over lab results with me and explained them well , options to improve, etc
Apr 4, 2021
everyone was smiling
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
very good
Apr 4, 2021
good
Apr 4, 2021
good to
Apr 2, 2021
good bedside manner
Apr 2, 2021
I feel blessed/lucky to have stumbled across FCCP and Ms. Reilly. Finding a PCP is challenging. getting a good one on the first try is fabulous.
Apr 2, 2021
pleasant and efficient. what more could I expect?.
Apr 2, 2021
front office staff was the initial reason for giving this practice a try
Mar 30, 2021
all concerned were very hospitable
Mar 29, 2021
I had an all around excellent experience!
Mar 29, 2021
Valerie was very attentive and very good listener. She has very welcoming personality.
Mar 29, 2021
Good overall. I think that do to COVID everything is backed up more than usual.
Mar 28, 2021
My privacy and sensitivity to my needs are upheld and valued.All heath and safety practices, especially with Covid all appear to be in place.
Mar 28, 2021
All staff appears to work very well together. As I mentioned in a previous comment, I have referred this practice and especially Valerie to many others and will continue to do so.
Mar 28, 2021
I can't say enough positive comments about Valerie, I have been going to her for several years. She is always professional, kind, caring, patient and so knowledgeable. She never makes me feel rushed and answers my questions/concerns. I have referred many of my friends to Valerie and some of them are going to her. She is a true asset to this practice and very dedicated to her patients.
Mar 28, 2021
Carmen, Valerie's medical assistant is always very professional and welcoming. She is also very pleasant and caring. Before I left, Jasmine assisted me also with taking my A1 C and giving me instructions for a urine sample. She was also very pleasant and professional.
Mar 28, 2021
From arrival to leaving, everything was smooth and efficient.
Mar 28, 2021
I am very thankful to have Valerie Reilly as my primary doctor. On 3/25/21, I had contact first with Cindy who greeted me outside, she is always pleasant and professional. I also had contact with Amanda who took my copay, also professional and pleasant.
Mar 26, 2021
I always recommend Valerie
Mar 26, 2021
definitely would recommend. the front staff also was very good and ensured all was in order prior to my departure.
Mar 26, 2021
very sanitary
Mar 26, 2021
excellent. detailed, thorough and gets the right tests done to ensure all potential issues are addressed.
Mar 26, 2021
personable.
Mar 26, 2021
I liked the on line registration.
Mar 26, 2021
excellent experience. Dr Valerie Reilly is the best. very personable, efficient and takes the time to be thorough. I'm glad I decided to choose FCPP and DR Reilly.
Mar 26, 2021
Valerie Reilly listened to me and offered me a solution to a life-long difficulty I've had with a particular problem. I really appreciate her and her attentiveness!
Mar 26, 2021
excellent!
Mar 24, 2021
Valerie Riley was VERY thorough. I felt she was aware of everything i need to accomplish.
Mar 24, 2021
all good
Mar 24, 2021
thanks
Mar 24, 2021
all good
Mar 24, 2021
Everybody was friendly and helpful made the experience great thanks
Mar 24, 2021
It was great fast and precise good information and good feedback
Mar 23, 2021
Everyone from front office to Valerie are professional, caring employees.
Mar 20, 2021
Valerie is fantastic have great confidence in her care.
Mar 19, 2021
The year 2020 was extremely challenging with the COVID-19 pandemic. Valerie Reilly is one of the very best PA-C's in the area. She is known for her efficient professional and personal care. She is highly sought after. Scheduling as a new patient was 9 months out due to COVID restrictions and loss of qualified doctors. The current staff is very proficient and professional but obviously overworked and tired from carrying the additional loads. I have no complaints, just a need to tell my story. I am one who was falling through the cracks. I moved to California from China just 4 months prior to the pandemic outbreaks in China. We had no Primary Care Provider in California. Nor did we need one at the time. We were healthy. When the pandemic hit California in March 2020 and everything got shut down, I later injured my knee but had difficulty being seen by an orthopedist - or by anyone. I am just thankful to now be in the system. A primary care provider is central to all other medical procedures involving orthopedist and cardiologists. I had to cobble together my own medical support system using urgent cares and emergency rooms and existing patient advocacies to be seen. Now, I am just relieved and grateful. Valerie Reilly is amazing.
Mar 18, 2021
not a bad experience, things moved along quickly
Mar 17, 2021
visit was pleasant
Mar 16, 2021
Good listener, answers questions, and very kind warm hearted.
Mar 16, 2021
Valerie Reilly and her assistant were very professional and cordial.
Mar 15, 2021
most definitely recommend
Mar 15, 2021
very friendly staff
Mar 15, 2021
I have been a patient of Valerie's for many years and feel completely confident in her care. I appreciate her thoughtfulness and thoroughness.
Mar 14, 2021
As I wrote earlier, I have recommended FCPP to many others, particularly people who have recently moved here.
Mar 14, 2021
I have recommended Valerie to many other people, in fact, my partner and stepdaughter are patients. I recommended her to someone recently and they said that I was the second person to recommend her. What I appreciate about Valerie is that she listens to me and offers suggestions and also may later come back with other ideas after the visit. She is always fast to respond and I wish she didn't need to be online over the weekend. That's a sign of too big a workload. I know all about that, having worked 60 hours a week myself for years. Burnout. Please do something to offload some of that work for her. Thank you.
Mar 14, 2021
The front desk is always fantastic, even with the covid restrictions, I always feel welcomed and well taken care of.
Mar 12, 2021
The staff was extremely polite, courteous and helpful.
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 11, 2021
everyone was excellent
Mar 11, 2021
I'm very happy with the care received!
Mar 11, 2021
Excellent staff!
Mar 11, 2021
Valerie is very efficient. I am happy with her being my health care provider!
Mar 11, 2021
good
Mar 11, 2021
Excellent staff!
Mar 9, 2021
the receptionist was extremely patient and kind.
Mar 9, 2021
One of the best experiences I have ever had with a new doctor
Mar 9, 2021
Very Helpful and Professional
Mar 7, 2021
I came in for a yearly physical and I had three real questions. She answered all of my questions and set me up for the next step.
Mar 7, 2021
I have seen this nurse before and every time she is very informative and I also love her shoes!
Mar 7, 2021
It was the end of the day, and they were running right on schedule!
Mar 7, 2021
Everyone in the front office is always so lovely and happy to see people come in for their appointments! And, I feel like they remember who I am
Mar 7, 2021
great experience
Mar 3, 2021
friendly good attitude
Mar 1, 2021
it was better than I thought
Feb 27, 2021
I can't say enough about this practice. It's the best I've been to in my life.
Feb 27, 2021
The door remains locked, so each patient is required to answer questions and have their temperature taken before entering.
Feb 27, 2021
Valerie Reilly is an outstanding PA. She is always on time, listens, takes her time with each patient, and clearly explains everything.
Feb 27, 2021
Excellent staff.
Feb 27, 2021
I've been to this office many times and have never waited for longer than a few minutes.
Feb 27, 2021
I've been to this office many times and have always had consistently good service.
Feb 27, 2021
Never had a bad experience with this group.
Feb 27, 2021
Professional & friendly. Good experience.
Feb 27, 2021
Very good, safe & secure in the office. Smooth check-in process. Staff helpful & nice.
Feb 27, 2021
All staff was helpful, knowledgeable & courteous. Really appreciate that.
Feb 27, 2021
Excellent.
Feb 27, 2021
Good experience. Discussed options & follow-up upon test results. Discussion included in all aspects of treatment or procedures.
Feb 27, 2021
she was excellent!
Feb 27, 2021
Valerie is excellent! she explains things thoroughly, is always very compassionate and a good listener and provides me with options for care.
Feb 27, 2021
All were very friendly.
Feb 27, 2021
I was so well taken care of
Feb 27, 2021
the place is well cleaned
Feb 27, 2021
I would recommend to all my family and friends
Feb 27, 2021
the staff was wonderful
Feb 27, 2021
everything went well
Feb 27, 2021
my appointment was wonderful I was very satisfied with the hole experience!!
Feb 26, 2021
I only go to the facility because Val is thereI have reccommended her to several family and friends. she cares and that's rare. she's thoroughAnd she doesn't rush you thru she listensgreat care
Feb 25, 2021
I was concerned about losing dr. Tranmar, but I'm very confident in Valerie's ability to care for my needs. She seems to genuinely care. I really am happy to have her.
Feb 20, 2021
very down to earth and easy to talk to.
Feb 20, 2021
very nice and funny
Feb 20, 2021
the steps the office staff takes to assure your safety during covid is excellent.
Feb 19, 2021
In and out quickly. Made appointments for my next visitsa.
Feb 19, 2021
Staff is friendly..
Feb 19, 2021
The assistant and the PA both listened mindfully
Feb 19, 2021
Both the assistant and the PA followed through on everything they promised to do. I even mailed documentation later in the week
Feb 19, 2021
It's really encouraging to see familiar faces...staff longevity is a plus
Feb 18, 2021
Very professional as always
Feb 17, 2021
I have recommended Patients to your facility.
Feb 17, 2021
i have recommended a few patients to come see Valerie Reilly she is wonderful.
Feb 15, 2021
again, always very good.
Feb 15, 2021
again, always very good.
Feb 15, 2021
always very good.
Feb 15, 2021
always very good to
Feb 15, 2021
always very good
Feb 15, 2021
the staff are very good, answer any questions I may have and listen to all my concerns.
Feb 11, 2021
Valarie is an exceptional Medical professional. I will trust with my life
Feb 11, 2021
well done
Feb 11, 2021
excellent care
Feb 11, 2021
don't change anything
Feb 11, 2021
pa is excellent. office staff beyond excellent. Amanda was wonderful
Feb 11, 2021
I don't work well with computers. it is my fault
Feb 10, 2021
staff is professional and friendly
Feb 8, 2021
Doc Valerie is the best! She is very kind and patient with my 96 year old mom.
Feb 7, 2021
Very courteous and friendly staff.
Feb 7, 2021
She is the absolute best! I am so happy to have found a dr who gives me all of my options along with any side effects that may occur and ultimately lets me choose what option I would prefer over the others. Also love to make use of the patient portal so it's super convenient especially since they are so quick to get back to you.
Feb 7, 2021
Valerie and the staff are the absolute best!
Feb 7, 2021
Valarie always puts you at ease and really listens to your concerns
Feb 7, 2021
friendly and professional
Feb 3, 2021
The staff at FCPP in Arroyo Grande are very pleasant and friendly and courteous. Makes for your experience great.
Feb 3, 2021
good
Feb 3, 2021
good
Feb 3, 2021
good
Feb 3, 2021
good
Feb 3, 2021
good
Feb 2, 2021
very good in all ways
Feb 2, 2021
outstanding kind and professional, very interested in my well being and thoughtful leaves no stone unturned
Feb 1, 2021
Prior to my first appointment I had visited the practice twice: once to inquire about prescription refills and once to drop off forms and medical records. My initial impression is that staff works very well with each other. I'm particularly impressed with Cindy.
Feb 1, 2021
This was my first appointment with Ms. Reilly. I was very impressed.
Feb 1, 2021
#1 "Privacy" is a myth in today's world. There isn't any. #2 "Sensitivity" unless it's to "hot" and "cold" is not high on my list of what has value in person to person encounters. #3 My priority is to take full responsibility for my own safety.
Feb 1, 2021
For question #1 the answer should be "very well." The response is an adverb, not an adjective. #2 is "NA," It was an "Initial visit." I had no problems to present.
Feb 1, 2021
I'm a new patient, needing to adjust to your ways of communications. I'm older, so I can be a bit slow with this. Nothing to do with your staff.
Jan 30, 2021
I always recommend the Dr. Reilly to whomever needs a family doctor.
Jan 28, 2021
I always recommend doc Riley to all my friends and family
Jan 28, 2021
Valerie Riley is the only doctor I have had as an adult and I never want to go to anyone else
Jan 28, 2021
again you guys are always amazing!
Jan 28, 2021
you guys are always amazing!!!!!
Jan 28, 2021
There were no delays. I did the paper work at home. I hadn't even finished the little paper work given to me when I arrived there when I was called to go into an exam room.
Jan 28, 2021
Valerie Reilly, PA, is very knowledgeable, compassionate, and caring. Her bedside manner is TOPS. She always answers my questions completely and with compassion. I trust her completely.
Jan 28, 2021
The assistant asked me a lot of the same questions that I had answered in the paper work that I filled out for this appointment.
Jan 27, 2021
I feel so lucky to have Valerie and her staff!
Jan 27, 2021
I have every confidence in my PA. I have recommended Valerie to several people who are also very happy with her.
Jan 27, 2021
There was no nurse or assistant.
Jan 27, 2021
very friendly and professional.
Jan 27, 2021
Valerie is just wonderful! My husband and I love her. she's a lifesaver
Jan 27, 2021
Valerie is awesome and takes good care of me and my health.
Jan 27, 2021
have sent many people to Valerie
Jan 27, 2021
love them all
Jan 23, 2021
The purpose of my visit was to establish with a new general practitioner and so far I've liked what I've seen.
Jan 23, 2021
I appreciated the temp scan and COVID screening questions upon arrival at the clinic.
Jan 23, 2021
PA was friendly, professional, detail-orientated, complete & courteous.
Jan 23, 2021
Asst was friendly, professional & courteous.
Jan 23, 2021
There were no prolonged delays to speak of.
Jan 23, 2021
Other than initial telephone hold time, scheduling was smooth and staff was very professional and courteous.
Jan 21, 2021
very friendly staff
Jan 21, 2021
I love Valerie! Forgot to tell her something, so I'll see how that goes on the Portal.....
Jan 21, 2021
I tried to find out if my appt made last year for Nipomo was still good in AG. had no luck (re:above) until I drove to the office in AG.
Jan 18, 2021
2 is N/A - there was no wait time
Jan 16, 2021
very pleased
Jan 16, 2021
very clean office
Jan 16, 2021
she was wonderful. I have anxiety going to doctors. She was very kind and I felt very good about my first visit.
Jan 16, 2021
very nice
Jan 16, 2021
was very fast. still filling out paperwork when I was called in
Jan 16, 2021
good
Jan 15, 2021
I very very comfortable talking to PA Valerie Riley and feel confident with my medical needs.
Jan 15, 2021
I love the staff. Very friendly and helpful.
Jan 14, 2021
I've had great experience here
Jan 14, 2021
I've had great experience here
Jan 14, 2021
If I have to come to the dr I recommend this office
Jan 14, 2021
I love everything about this office
Jan 14, 2021
nothing bad about this office
Jan 14, 2021
I love going to this dr. office
Jan 13, 2021
They cannot improve on excellence but you could improve on how her patients can contact her your phone service is terrible (get an operator!) and not everyone in my age bracket has access or the ability to use computers or cell phones so get these wonderful professionals a better PHONE SERVICE!
Jan 13, 2021
I don't know how many times I need to say this. But Dr. Val and her staff could not possibly show anymore professionalism than they do. Your very lucky to have them.
Jan 13, 2021
In my eyes Dr. Val is amazing! I went through many physicians before finally finding her. So believe me when I say I don't compliment anyone easily and I have very high standards for anyone I trust with my healthcare.
Jan 13, 2021
Her staff reflects the type of service that Dr. Val gives......AMAZING!
Jan 13, 2021
These don't apply I've been with Dr. Val for sometime now and will follow her and her staff wherever you send them.
Jan 13, 2021
I had an emergency and was accommodated immediately the staff and Dr. Val were awesome! The above questions I don't believe apply to my situation. But I must say you need to get a better phone service, perhaps an operator to free up the staff?
Jan 9, 2021
It was very evident that the staff respected each other. I appreciated the communication between my nurse and the nurse she was training, allowing her to perform her duties and ask questions and not rush her through the procedures.
Jan 9, 2021
The staff was very attentive to care and safety measures in all areas of the office
Jan 9, 2021
Valerie has been our PA for 18 years and she has always been thorough and attentive to medical our concerns. We have the utmost confidence in her!
Jan 9, 2021
She was training a new nurse and they were both very friendly and efficient
Jan 9, 2021
The staff is always efficient and was thoughtful in their safest precautions for the virus
Jan 9, 2021
I contacted Valerie using the patient portal and she replied right away. Her staff was kind and scheduled my appointment right away.
Jan 8, 2021
Definitely have recommended the practice to friends.
Jan 8, 2021
Our experience with this office as well as Valerie are always timely and appreciated.
Jan 2, 2021
Very good
Jan 2, 2021
Good
Jan 2, 2021
Good
Jan 2, 2021
Very good. I have already recommended Valerie to several friends
Jan 2, 2021
Always very good
Jan 2, 2021
very good easy access
Jan 2, 2021
love the staff.
Jan 2, 2021
I've my doctor and the staff there.
Jan 2, 2021
great experience
Jan 2, 2021
awesome
Jan 2, 2021
Great experience Valerie is very through and caring
Jan 2, 2021
portal response has always been very good. calling office by phone was usually not good
Jan 2, 2021
Valerie is the absolute best!! I have seen her for over fifteen years, and I have recommended her to several people.
Jan 1, 2021
all's good
Jan 1, 2021
I would always recommend Valerie Reiley She's never in a hurry never too busy to answer questions truly a caring person.
Jan 1, 2021
Very personable assistant she knows her stuff
Jan 1, 2021
Things were done in a timely manner.
Jan 1, 2021
As usual I got the kind comforting care I needed. I'm always treated well here and they go Above and beyond to make sure the patients are comfortable and get the questions answered never feel rushed I really love the way I'm treated in that office.
Dec 30, 2020
excellent experience
Dec 29, 2020
pleasant staff, friendly, professional
Dec 27, 2020
thank you for a great experience
Dec 24, 2020
friendly
Dec 24, 2020
i have recommended a few friends
Dec 24, 2020
everything was just fine.
Dec 24, 2020
i hurt my foot and Valerie got me in that afternoon to look at it. i appreciate that kind of doctor patient relationship.
Dec 22, 2020
as you know, always very difficult to get an appointment with any doctor in any medical practice.
Dec 21, 2020
I thank them for all they do they're very caring
Dec 21, 2020
they were outstanding
Dec 21, 2020
I just want to say thank you
Dec 21, 2020
everything was very very good
Dec 21, 2020
everything was just great
Dec 21, 2020
I could not have been in a better place thank you
Dec 21, 2020
good COVID-19 PROTOCOLS
Dec 21, 2020
professional yet kind and courteous
Dec 21, 2020
Valerie Riley is a fantastic PA. I have the highest confidence in her expertise. She is thorough and always makes me feel important and listened to.
Dec 21, 2020
personable staff. efficient.
Dec 20, 2020
the only HUGE issue is you're so under staffed. my next appointment isn't until June, 6 months away. very concerning
Dec 20, 2020
originally made an appointment for 12/31 online to be told a week later they would not be open during the hours I booked.
Dec 19, 2020
all good
Dec 19, 2020
all good
Dec 19, 2020
I honestly feel I am receiving excellent care.
Dec 19, 2020
all good
Dec 19, 2020
all good
Dec 19, 2020
All good
Dec 19, 2020
Understanding
Dec 19, 2020
Valerie is the best and very knowledgeable
Dec 17, 2020
I feel confident with my Pa Valerie. I wouldn't want anyone else. To me this means everything.
Dec 17, 2020
Going to the Dr. Valerie ( Pa) is always, good. She explains things well, addresses my issues. Gets thing done. It's great when you have trust and are comfortable with your healthcare provider. it doesn't get any better!
Dec 16, 2020
the best ever
Dec 16, 2020
very friendly
Dec 16, 2020
Dr. Reilly was awesome. She listened to all my concerns and questions, and answered them all very thoroughly. I would definitely recommend her to anyone seeking care.
Dec 16, 2020
good experience, pleasant, polite, caring
Dec 14, 2020
why do you have 2 surveys for patients
Dec 11, 2020
Valerie is a wonderful listener and very easy to discuss concerns and questions. I appreciate her thoughtfulness and sincerity.
Dec 11, 2020
Valerie Reilley is an excellent care provider. She is knowledgeable, thorough, friendly, patient.
Dec 11, 2020
Everything was on time, efficiently organized.
Dec 11, 2020
Very pleasant experience.
Dec 9, 2020
very satisfied with FCPP
Dec 9, 2020
all very professional
Dec 9, 2020
Valerie Reilly PA is excellent
Dec 9, 2020
all were very professional
Dec 9, 2020
short wait time.
Dec 9, 2020
staff and Valerie Reilly were very courteous, respectful and professional.
Dec 4, 2020
Dr Reilly has kept me out of a hospital more than once.She is a careing, Friendly, and wonderful Doctor.One of the most important quality's of Dr Reilly is that she not only listens but actually hears you!!!!Kudos to her staff.John Tucker
Dec 4, 2020
I have recommended this provider to a couple of people who are now seeing her.
Dec 3, 2020
exdellent!!
Nov 25, 2020
courteous
Nov 25, 2020
I love Val
Nov 23, 2020
Good experience
Nov 21, 2020
Last person I recommended has to wait months to get in. Too many people will make it harder to get appointments. I think we need to keep this quiet. 😉
Nov 21, 2020
I DO recommend!
Nov 21, 2020
I had an urgent situation and was so happy to be able to be seen same day. Made sure not to take up too much of Valerie's time. In, diagnosed, out
Nov 21, 2020
Took me straight in, took vitals
Nov 19, 2020
I feel like Valerie listens to me and my concerns. I feel like she is giving me my individual care. she has great suggestions on my care.
Nov 18, 2020
I went in for a urine test so the staff instructed me on what to do ... did not notice much of the safety issues which I am sure they did
Nov 18, 2020
The receptionist was very nice and courteous.
Nov 16, 2020
PA went over my labs-explained well. Will recommend as provider to my spouse!
Nov 16, 2020
first appointment with PA-went very well. Only challenge was limited parking.
Nov 14, 2020
see previous comments about recommending to others
Nov 14, 2020
Excellent
Nov 14, 2020
Valerie is the best! I appreciate her care and have confidence in her recommendations. I have referred her to many people, as she was originally referred to me by a friend a number of years ago.
Nov 14, 2020
Very efficient, even with Covid restrictions.
Nov 14, 2020
Always easy to communicate with FCPP
Nov 11, 2020
Excellent
Nov 11, 2020
cleanest healthcare office I've been in.
Nov 11, 2020
I have followed Val from one practice group to FCPP and from one location to the current offices. Staff at both locations are wonderful. I especially appreciate the precautions staff are taking with this COVID crisis.
Nov 10, 2020
good
Nov 10, 2020
good
Nov 5, 2020
I love Valerie Reilly. I've been with her fir years, and I would not go to anyone else. Thank you FCPP FOR A WONDERFUL STAFF.
Nov 5, 2020
staff is very conscientious.
Nov 5, 2020
Carmen is great, she is very compassionate, Caring. I feel very comfortable when I go see Valerie.
Nov 5, 2020
i see Valerie Reilly she is fantastic, I also like Carmen, and Amanda, and Leslie. you have a great team FCPP THANK YOU
Nov 3, 2020
Check the NextDoor application for our area; there are several requests for feedback and recommendations for folks looking for a new care provider. Val is mentioned over and over again as an outstanding care provider. Likewise, please see her Yelp reviews; she's phenomenal!
Nov 3, 2020
Val consistently goes above and beyond our entire family's expectations. She has cared for my folks for many years doing an amazing job, and when I moved to the area last year, I immediately sought her out as my care provider. We wouldn't trust ANYONE else with our healthcare. Best care provider EVER.
Nov 2, 2020
Valerie is excellent. I have been a patient for over 10 years
Oct 28, 2020
The only reason I would not recommend NP V. Riley is because she seems to be impacted for those she already serves. But she is excellent in her practice.
Oct 28, 2020
I appreciated how I felt like I had control of my health while talking to NP Reilley
Oct 28, 2020
Scheduling was greatly impacted and my appt was set out over 3 months from the time I called.
Oct 26, 2020
Valerie Reilly is by far the best
Oct 22, 2020
I went in for a flu shot so I only was seen by an aide