Valerie Reilly, PA-C

Primary Care / Family Medicine

Photo of Valerie Reilly

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Location

1154 Grand Ave.,
Arroyo Grande, CA 93420
Phone: (805) 395-3277

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
560 Ratings
667 Comments

EDUCATION

  • Undergraduate: University of California, Santa Barbara
  • Master of Health Professions: Northeastern University, Boston, MA

ABOUT THIS PROVIDER:

Tenet Health Central Coast has invested more in the healthcare of our communities by welcoming Valerie Reilly, PA-C to its expanding network. Valerie is a Certified Physician Assistant. She joins Tenet Health Central Coast with over 18 years of experience practicing family medicine. Tenet Health Central Coast continues to expand healthcare access on the Central Coast.

Valerie provides healthcare for adults of any age including annual physicals, well women exams and minor procedures. She treats patients with acute and chronic illnesses with a focus on preventative care and healthy lifestyles.

Valerie is currently accepting new patients and most major insurances.

SERVICES:

  • Same Day Acute Care Appointments
  • Senior Wellness Exams
  • Coordinates with Specialists for Comprehensive Care
  • Minor Procedures

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 31, 2022
I love my Dr.!
Aug 31, 2022
Good
Aug 31, 2022
Good
Aug 31, 2022
Good
Aug 31, 2022
Good
Aug 31, 2022
Good
Aug 31, 2022
Very caring medical staff
Aug 31, 2022
0
Aug 31, 2022
0
Aug 31, 2022
0
Aug 31, 2022
0
Aug 31, 2022
0
Aug 31, 2022
0
Aug 30, 2022
My care provider was very professional and answered all my questions. She is amazing!
Aug 30, 2022
All of the staff from the time you walk in to the time you walk out are very courteous and polite and professional. I appreciate all their help and concerns.
Aug 29, 2022
Will be doing recommending!
Aug 29, 2022
Nothing but good experience!!!
Aug 29, 2022
Definitely, will share our wonderful experience!
Aug 29, 2022
Very positive!
Aug 29, 2022
Great experience!! Staff and physician doing their very best to care for their patients!!! Didn't feel rushed or ignored.
Aug 29, 2022
Staff was very helpful , pleasant, and attentive.Physician Valerie Rielly, was very attentive and considerate with my mom. This visit was very positive and helpful, left satisfied Thank you!
Aug 29, 2022
Great staff all around!
Aug 29, 2022
Valerie always goes over any new medicines in detail and answers all of my questions. Friendly and confident in her care plan for me.
Aug 29, 2022
Carmen is fantastic! She demonstrated how to use my new injectable pen and went over every aspect of the instructions!
Aug 29, 2022
No waiting-very prompt, pleasant and professional.
Aug 28, 2022
Valerie Reilly is caring, very competent, and kind!We are so thankful she is our care provider!!
Aug 28, 2022
I didn't speak to my PA. Just dropped off a sample. Office followed up quickly
Aug 28, 2022
Happy with staff & a professionally run practice. Handling my issue was speedy & courteous.
Aug 28, 2022
Very good
Aug 28, 2022
Very good
Aug 28, 2022
Good to be back to AG
Aug 28, 2022
It takes months to get an appointment!
Aug 27, 2022
Super long wait time for next appointment. Will have to cancel my 93 year old moms appointment to meet the PA as she doesn't want to wait for over a year to see a dr.
Aug 27, 2022
Unfortunately, my 1st actual physical with this PA is scheduled for over a year from now.
Aug 27, 2022
Valerie is very attentive and good communicator.
Aug 27, 2022
One hour behind schedule required me to wait. However, everyone was polite and kept me informed.
Aug 27, 2022
Love Valerie
Aug 27, 2022
She was very considerate and friendly.
Aug 25, 2022
I got a nasty note on my car when I came out of the DR office.I parked up on the hill. No parking was available in front of Dr office. Do you have a overflow parking?
Aug 17, 2022
Valerie always gives me practical advice, and explains things clearly. She is the best. Been a patient of hers for many years
Aug 17, 2022
Valerie was booked out over 6 weeks: I asked to be put on the waiting list for a canceled appt. And was very pleasantly surprised that I got in a couple of days later.
Aug 17, 2022
Very nice
Aug 17, 2022
Valerie Reilly is an awesome caregiver! She listens; she cares & explains treatments and test results very well. She's always there when we need her. Valerie is such an asset to this community! Thank you
Aug 16, 2022
All be professional.
Aug 16, 2022
Excellent care.
Aug 16, 2022
Always communicates in a positive manner.
Aug 16, 2022
Kind staff
Aug 16, 2022
Excellent
Aug 16, 2022
The staff continues to be well informed and treats me with a high degree of professionalism.
Aug 15, 2022
Very personable and through all
Aug 14, 2022
Friendly, courteous, knowledgeable, helpful
Aug 14, 2022
Excellent
Aug 13, 2022
Valerie is great
Aug 13, 2022
Staff and Val are amazing
Aug 13, 2022
I have recommended this care provider to others.
Aug 13, 2022
It is always a pleasant experience at this office.
Aug 11, 2022
You guys are great!!
Aug 11, 2022
Valerie is awesome. Listens, compassionate, devoted and open to accommodating requests.
Aug 11, 2022
Carmen is not friendly and never has been. No emotion very serious and not caring at all.
Aug 9, 2022
NA
Aug 9, 2022
Love Valerie
Aug 9, 2022
MA was very tired, busy day
Aug 8, 2022
This survey needs to include an option NA (non applicable) since there are some that didn't apply to this visit.
Aug 8, 2022
Since I was there for only a finger poke for my A1C count, I thought it would be a faster visit. Once I was being seen, I realized a new person was being trained and that might explain the wait time.
Aug 8, 2022
Always very welcoming and friendly
Aug 7, 2022
Wonderful experience!
Aug 7, 2022
Great experience!!
Aug 7, 2022
Positive, friendly, courteous and very professional staff.
Aug 6, 2022
Valerie Reilly PA-C was recommended by a friend
Aug 6, 2022
No issues
Aug 6, 2022
I did not feel rushed, I felt that I received personalized attention
Aug 6, 2022
Went thru the pre registration paperwork I am new to the practice
Aug 6, 2022
Registered online
Aug 6, 2022
Staff seemed friendly and helpful
Aug 4, 2022
PA SPENT A GOOD AMOUNT OF TIME WITH MY ISSUES.
Aug 4, 2022
It was Al good
Jul 23, 2022
I love this office and coming to a smaller office. There is generally parking and things move smoothly.
Jul 23, 2022
I have nothing but high praise for Valerie. I have always had anxiety going to the Dr., but Valerie changed that. She is absolutely wonderful - kind, personable, knowledgeable, efficient, empathetic, organized, positive energy, etc. I literally said when I left, I wish I could give her a hug. I feel very grateful that she was recommended to me and was actually taking patients several years ago, I feel like I won the lottery.
Jul 23, 2022
Friendly, punctual, professional. Enjoyed her upbeat personality.
Jul 23, 2022
All around pleasant experience. No major delays, issues, etc. All went smoothly
Jul 23, 2022
Very pleasant and friendly staff
Jul 23, 2022
Love Valerie O'Reilly and have highly recommended her to others and will continue recommending her and seeing her.
Jul 23, 2022
Front office staff aren't to friendly
Jul 22, 2022
Staff and doctor were amazing
Jul 22, 2022
I had to wait about 7 months to get in for an initial visit.
Jul 21, 2022
They need a direct phone number
Jul 21, 2022
We all did good.
Jul 21, 2022
I usually don't tell doctors about my personal life but I would tell them what's going on with my body or my health.
Jul 21, 2022
I did care about the doctor telling me what's going on thru my body system.
Jul 21, 2022
They listen to me what I have to say and they told me what's going on.
Jul 21, 2022
Went in to see the doctor and went well and made next appointment and left.
Jul 21, 2022
It was normal that I waited till the one of the doctors or nurses to call me in so I can go in the room wait for the doctor.
Jul 21, 2022
My experience was wonderful I recommend this to everyone
Jul 21, 2022
My experience was wonderful
Jul 21, 2022
She was very nice
Jul 21, 2022
I would recommend to others!!!
Jul 21, 2022
It was good
Jul 21, 2022
My experience was wonderful
Jul 15, 2022
Everyone extremely nice and helpful.
Jul 15, 2022
A lot of my family go to her. We love her. But she doesn't need more patients.
Jul 15, 2022
I want to always go to Valerie. Hope they don't give her to many patients. Seems like you have to really wait for a visit. My next annual is 14 months instead of 12!
Jul 15, 2022
Very smooth
Jul 14, 2022
I recommend Val often
Jul 14, 2022
Val Riley is AMAZING.. I only go to be seen by her
Jul 13, 2022
I already commented on the assistant in the first section. She was excellent.
Jul 13, 2022
Wonderful staff
Jul 13, 2022
Excellent experience in all areas. The medical assistant was friendly, professional and efficient. Valerie Reilly was professional and personable, attentive, a great listener and took her time asking questions, answering questions and getting to know me.
Jul 13, 2022
Excellent experience in all areas.
Jul 13, 2022
She was very professional
Jul 13, 2022
Very satisfactory
Jul 13, 2022
Everyone was very professional and helpful
Jul 13, 2022
Good over all
Jul 13, 2022
Good
Jul 13, 2022
Very good listening to health issues
Jul 13, 2022
Nice attitude
Jul 13, 2022
Not waiting long in waiting room
Jul 13, 2022
I was surprised how simple the exam was but now I have several other appt with other placeslab etc
Jul 13, 2022
Awesome! Very pleased with staff
Jul 13, 2022
Just took so long to get an appt. I think I called in January for a May appt. That got pushed back to July
Jul 13, 2022
Valerie is the best
Jul 13, 2022
Great experience, I was contacted in a timely fashion. Valerie was knowledgeable, a good listener and explained things completely.
Jun 30, 2022
Jasmine was helpful, friendly
Jun 30, 2022
Helpful, easy to understand
Jun 30, 2022
Great Dr, great office 🙂 thank you
Jun 30, 2022
By sending out email allowing me to log in and answer health questions prior to appointment I don't have to spend time filling out forms when I arrive. I find this very convenient.
Jun 30, 2022
Annual physical went smoothly
Jun 29, 2022
I've never waited more than 5 minutes, which is VERY different than many other medical facilities.
Jun 29, 2022
I absolutely love Valerie Reilly. She is so attentive and always explains everything so well. I've recommended her to others.
Jun 29, 2022
I've never had a bad visit. Everything always goes well.
Jun 25, 2022
Good
Jun 25, 2022
Good
Jun 25, 2022
Good
Jun 25, 2022
Good
Jun 25, 2022
Good
Jun 25, 2022
Good
Jun 25, 2022
Don't mind waiting because I know I will get all the time I need when I'm seen.
Jun 24, 2022
Good experience
Jun 24, 2022
Good experience
Jun 24, 2022
Good experience
Jun 24, 2022
Good experience
Jun 24, 2022
Good experience, no issues
Jun 24, 2022
Over all it was a good experience
Jun 24, 2022
Valerie is personable, organized and caring.
Jun 23, 2022
Most of my friends and family are linked to another network for
Jun 23, 2022
Surprisingly quick
Jun 23, 2022
I had concerns about health but my phone calls did not answer my questions. I did get satisfaction after I sent a message on portal.
Jun 23, 2022
Valerie is beyond amazing.
Jun 23, 2022
Jazmine goes out of her way to find answers and communication with office and especially Valerie
Jun 23, 2022
This office has such great employees and the medical staff is amazing. Valerie is the most compassionate, progressive, amazing woman!!!
Jun 16, 2022
I hate to recommend because you will be more busier and then my wait time will be longer between appointments.
Jun 13, 2022
Valerie is wonderful
Jun 9, 2022
Excellent customer service, great understanding doctor
Jun 8, 2022
I would follow Valerie to the moon for care. I did follow her from Pismo to Nipomo now back to Arroyo Grande.
Jun 7, 2022
Valerie is great
Jun 4, 2022
Good
Jun 4, 2022
Good
Jun 4, 2022
Good
Jun 4, 2022
Good
Jun 4, 2022
Good
Jun 4, 2022
Good
Jun 1, 2022
Good
Jun 1, 2022
Good
Jun 1, 2022
Good
Jun 1, 2022
Good
Jun 1, 2022
Good
Jun 1, 2022
Good
May 31, 2022
Very nice and friendly....and helpful
May 31, 2022
Very good visit. Didn't see nurse. Took a urine test but didn't wait at all and they were friendly, as always
May 31, 2022
Dr. Val is an amazing physician there's absolutely no complaints. BUT her support staff (Fabby) has no business dealing with the public.
May 31, 2022
There was one young lady, I believe her name was Fabby. She needs to learn some manners, shes argumentative, talks so fast you can't ask a question and when you Interrupt her to ask a question, she tells me I'm rude. I suggest some retraining In customer service
May 31, 2022
It is still virtually impossible to make an appointment via calling In or your wait time Is ridiculous to make an appointment. Thank God for the portal!
May 30, 2022
If the primary physician and practice, contracted through Medicare, is the "gate-keeper" for my health needs and my ability to access prescriptions, tests and specialists, it Is unconscionable to have to wait MONTHS to get an appointment. My original appt. Was made in March and was repeatedly changed by this practice. The last change tried to put It off until August until I complained repeatedly.
May 30, 2022
The P.A. Is also under severe time-pressure because of lack of medical staff in the medical practice. I would not recommend that ANYONE go to this practice for care because the practice has so little time to see anyone.
May 30, 2022
It was apparent that the assistant is under a lot of time pressure, and she did her tasks with me at top speed. This appointment was at 8:15 a.m., so she should not have had any pressure to hurry with the first appointment(s) of the day. It is quite apparent that the medical practice is severely understaffed.
May 30, 2022
I was asked if I had "checked in" on line in advance of the appointment, but I had not received any link by text or e-mail to do that. If, by "check in" the intention is to let the practice office staff know that I am there and ready, it would seem ridiculous to "check In" on line before arriving. The purpose or Intent of on-line "check In" was not made clear by anyone.
May 30, 2022
My appointment was re-scheduled FOUR TIMES by the medical practice. The person on the phone has a VERY heavy foreign accent and attempts to speak English at too-rapid a pace to understand, requiring her to constantly repeat what she said.
May 27, 2022
It was all well done!
May 26, 2022
In every respect, I was given excellent true health CARE, Dr. Reilly answered every question, listened to every concern, ordered appropriate tests. I left her office having had an excellent experience. I continue to have confidence in her as my doctor and would highly recommend her to others.
May 25, 2022
Could not book next annual appointment until 14 months later instead of 12 months later.
May 21, 2022
It's all good here.
May 21, 2022
The staff is welcoming, efficient, courteous and friendly.
May 21, 2022
I'm very happy with Valerie Jeanine Riley PA. In my opinion she is professional, efficient, easy to talk to, and very friendly. I think she's the greatest!!
May 21, 2022
Everything is all good here in this in this section of the survey.
May 21, 2022
I have never had an appointment that was delayed. This appointment moved along quite efficiently. As have all previous appointments.
May 21, 2022
The only thing that would improve your office procedure would be to have a phone number that would be answered in your office at your front desk.
May 19, 2022
All good. She was thorough and helpful.
May 19, 2022
Good experience.
May 12, 2022
Nice staff, great care from Dr Reily. She is amazing.
May 12, 2022
I felt that she listened to what I said and did not make me feel rushed. She made me very comfortable.
May 11, 2022
Excellent patient care!
May 11, 2022
See last comment
May 11, 2022
Receptionist helped me finish checking in online as the website was not very user friendly for me. She was very helpful!
May 11, 2022
No problems, good experience
May 11, 2022
Very satisfied!
May 11, 2022
There were no delays.
May 11, 2022
I wish I could contact the doctor's office directly. The portal has not been easy for me to work with. They do answer my questions when I contact through the CCPN "switchboard", but my questions are not fully answered in some cases. I long for more direct contact although I can see why things are going in this direction.
May 11, 2022
Very good experience, I feel lucky to have Dr Reily as my physician
May 10, 2022
I recommend Valerie to all my friends
May 10, 2022
Best NP explains all my care , labs explaining my Results relies me if there's a problem. Asked a lot of questions in regards to things I forgot about asking.
May 9, 2022
I recommend her to my friends.in fact friends and my sisters recommended her.They said she was great they were right she is FABULOUS!!!!
May 9, 2022
I've recommended Valerie to several people.
May 9, 2022
Valerie is very knowledgeable and I will continue to come to her.
May 9, 2022
Top notch all the way around.
May 9, 2022
She was great and took time to explain the processes.
May 9, 2022
Efficiency in this office is great.
May 9, 2022
Everything went great. Valerie takes time and actually listens to her patients
May 9, 2022
Valerie and staff facilitated me getting a Rx that a specialist had prescribed but not followed through on, and all is good!
May 9, 2022
Valerie is very knowledgeable and practical and I trust her completely
May 7, 2022
Appointment scheduled for August 2021 but cancelled by office. Next available appointment not until May 2022! Put on cancellation list but never called to come in.
May 7, 2022
Valerie Reilly is exceptional at listening to my concerns and explaining and reassuring me. She is thorough and informative.
May 6, 2022
It just felt like it was "treat them and street them". Way to busy to put any time or thought in to what my care should have been.
May 6, 2022
They didn't know why I was there. Confusion.
May 6, 2022
I tried to do the registration process on line. I answered all of the questions and when I tried to submit it, it didn't work. Time consuming and frustrating.
May 6, 2022
I have been a patient with Valerie for several years. I haven't been able to get an annual check-up for 2 1/2 years. I haven't had bloodwork ordered In 2 1/2 years. They just seam to be way too busy and many things are slipping through the cracks. I will be looking for a new physician even thou I really like Valerie Reilly
May 5, 2022
Everyone was pleasant and professional.
May 4, 2022
Hard of hearing and with Hearing Aids makes it more difficult for me to under others with their masks on. Comply was comfortable.
May 4, 2022
Very detailed and discussed everything I needed to know
Apr 30, 2022
Very helpful
Apr 30, 2022
Good experience
Apr 30, 2022
Very helpful
Apr 29, 2022
Tenet has made the service much worse. The office staff used to answer the phone right away, but now that Tenet has "improved my experience" I have to wait hours for 90+ callers to be helped. I need a physical, and the next appointment available was over a year away. This is ridiculous.
Apr 28, 2022
She was very scripted
Apr 28, 2022
The wait was not a problem because I knew Valerie was taking good care of another patient and she would be just as thorough with me
Apr 28, 2022
Valerie is so great!
Apr 27, 2022
Wonderful staff
Apr 27, 2022
She's wonderful!
Apr 27, 2022
Honestly I can't recommend a practice that can't get people in to address medical needs in a timely manner. The only thing keeping me here is the staff. If they change I would not stay and given the wait times I may have to move on. Although I know options are limited.
Apr 27, 2022
Valerie and all the staff were wonderful, kind and efficient without feeling rushed. The fact that it took 6 months to get in for an appointment when I was symptomatic was unacceptable (I called with health concerns back in November). And this was just a meet and greet. The only reason it was a meet and greet is because my other doctor was laid offBy your company and you never reassigned me. I need a physical and a woman's wellness exam but it's over a year to get aN appointment for either of those. That is not reasonable.
Apr 27, 2022
Felt some of my concerns were handled better than others. I did appreciate Valerie tried very hard to get me in for an earlier Women's wellness appointment But with no luck at no fault of her own. Had concerns around dizziness that I felt were not explored on as much detail as I would like
Apr 27, 2022
Still establishing a confidence but I think with more contacts It will grow. There was a lot I liked but I wish she spent a little more time discussing my concerns about the dizziness I've been experiencing the last 6 months. She did sit and talk to me about medications and I appreciated she didn't rush me and tried hard to get me a physical scheduled for sooner than the year out they were being scheduled
Apr 20, 2022
It's very hard to schedule an appt as the dr is booked way out.
Apr 16, 2022
All ways a friendly and professional,experience . The only complaint I have is logging on to my portal. Most of the time it won't except my email or code???
Apr 14, 2022
Dr. Valerie, IS THE BEST! I ALREADY REFERRED HER TO MY FRIEND
Apr 13, 2022
Good
Apr 13, 2022
Good
Apr 13, 2022
Good
Apr 13, 2022
Good
Apr 13, 2022
Had very good experience and office personnel were very friendly
Apr 13, 2022
Good
Apr 11, 2022
I have reccomended several of my friends and family to Val
Apr 11, 2022
I wouldn't even go if it were not for Val Riely She is amazing put my mind at ease made me feel. So comfortable. Knowing she's aware and going to monitor for me.Great Dr.
Apr 11, 2022
Web check in VERY slow had Wi-Fi issues in office couldn't complete
Apr 6, 2022
They were very nice, and kind. Doc. Reilly was amazing.
Apr 6, 2022
I was a little unpatient about waiting at the office, for my name calling and it took me about 30 to 30 minutes, waiting in the room.
Apr 6, 2022
Valerie was friendly and caring in medical concerns! Appreciate her help immensely.
Apr 6, 2022
Friendly and quickly seen by staff
Apr 6, 2022
Considerate and kind
Apr 6, 2022
I love Dr. Valerie and her professional staff. I recommend her to my friends. Been seeing Dr. Valerie for almost 20 years. She is the very best in the field!
Apr 4, 2022
Out of the many providers I've had, Valerie Is one of the best! She has been so caring, thorough, knowledgeable, prompt and accommodating!
Apr 4, 2022
Even though I was running behind a little, the staff was respectful and accommodating, which I very much appreciated. (I don't typically running late to medical appointments and will make it a priority not to again!)
Apr 4, 2022
The reason I sought out Valerie was due to the glowing recommendation from a friend of mine who is a patient of hers, as well. I realize Valerie may not be taking new patients but I will tell people to persist and hope for an opening!
Apr 4, 2022
Valerie made me feel so comfortable and 'heard.' She answered my questions with great clarity, relieved some of my worries, and made me feel motivated to get things done. My previous GP was just the opposite which is why I left her. Valerie is a real asset to our medical community. Thank you, Valerie!
Apr 1, 2022
Everyone was very nice and helpful
Apr 1, 2022
I would recommend Valerie Reilly, not the practice...sorry.
Mar 31, 2022
Valerie is an awesome person. I completely trust her with my health.
Mar 31, 2022
Attentive and Caring!
Mar 31, 2022
Do not feel rushed. Easy to talk to. Very attentive.
Mar 31, 2022
Valerie Reilly was excellent. She took the extra time to get to know me as a new patient; she was very thorough questioning all my issues; she showed expertise in every aspect and scheduled smart follow ups to continue my needs. Very glad to have established my medical care with her
Mar 31, 2022
All staff experience ms were great
Mar 31, 2022
Valerie has been our caregiver for approximately 5 years & I hope for many more.
Mar 31, 2022
Valerie allows enough time to discuss & explain treatment.
Mar 31, 2022
Valerie Reilly is fantastic! She is patient, kind , thorough and definitely an asset to your organization! My husband & I are so glad she Is our primary caregiver. Thanks for all that you do Valerie!
Mar 30, 2022
If I recommend it very good treatment and pasiensia
Mar 29, 2022
Always wish I had more time. Like everyone probably, I think of questions after my appointment is finished.
Mar 29, 2022
Good. The staff is always kind and helpful. I like Valerie Reilly and appreciate her care.
Mar 28, 2022
She is knowledgeable and put me at ease right away. Even offered exercises I could do to help with my problem
Mar 28, 2022
Valerie is great. Her assistant was also great.
Mar 28, 2022
It took me weeks to get through to this office. One phone call led to an answering service that told me the office hours were from 8am to 5pm. I was calling at 8:50 when I mentioned this to the person , she repeated the times.. I finally called a friend who see Valerie Reilly. She gave me another number to reach the office. Once I did they got me 8n the next day.
Mar 26, 2022
I entered, "Very Good", only because I didn't want you to think there's a problem if I entered that I most likely wouldn't recommend your services. I don't bother other people with any opinions about their health care. Too many AntiVax types out there.
Mar 26, 2022
The, "confidence", section requires a number far greater than,"5", but no way provided to do that.
Mar 26, 2022
Nothing that happened can be characterized as, "bad".
Mar 25, 2022
All staff were pleasant but professional.Only complaint is the handicapped accessible rest room does not have a higher toilet.
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Gy
Mar 23, 2022
It ran about 30 Montessori later than my scheduled time. It's been better and it's been worse.
Mar 21, 2022
Good
Mar 21, 2022
Good
Mar 21, 2022
Very comforting to deal with the staff and my PA. Valerie Reilly
Mar 21, 2022
Nice lady
Mar 21, 2022
I REALLY HAVE NO COMPLAINTS - I FELT COMFORTABLE THE ENTIRE TIME.
Mar 21, 2022
GOOD EXPERIENCE -- STAFF ARE VERY FRIENDLY AND MAKES ME FEEL AT EASE.
Mar 20, 2022
Excellent
Mar 20, 2022
I have and will continue to recommend P.A. Valerie Rielly to others.
Mar 20, 2022
No issues.
Mar 20, 2022
P.A. Valerie Rielly is excellent. I have recommended her to several friends.
Mar 20, 2022
Very professional and courteous personnel all of the way around.
Mar 20, 2022
No issues
Mar 20, 2022
No issues
Mar 19, 2022
Valerie Reilly, PA is thorough and although there weren't immediate answers, I have hope that there are next steps for my situation. She provided options!
Mar 19, 2022
Valerie was great. She listened to all my concerns and I was beyond pleased with my visit. I am so happy that I finally found a provide that I can establish with and someone who takes their time with patients.
Mar 19, 2022
It was a great first experience. I loved Valerie, she was very informative and professional. She made me feel extremely comfortable.
Mar 17, 2022
Valerie always listens and has the answers. She is awesome!
Mar 17, 2022
Carmen is friendly, efficient, and personable.
Mar 16, 2022
Great
Mar 16, 2022
Outstanding performance by the Staff.
Mar 16, 2022
I cannot say put a number on Valery Rielly. Because shes the best.
Mar 16, 2022
They always were very polite and very professional. Also showing there Patients they care
Mar 16, 2022
The greatest clinic in San Luis Obispo County.
Mar 16, 2022
I will always continue being a Patient of Valery Rielly as long as I need physical and personal needs. Her outstanding performance of her just being a P.A. To me she will always be my Doctor and I will continue seeing Valery Rielly as long as I'm alive. What a great clinic what great people. So affientient so Professional. You can be sure I will continue being a Patient of CENTRAL COAST PRIMARY AND SPECIALTY MEDICAL CARE CLINICS
Mar 16, 2022
I was promptly seen by the medical assistant and by my provider.
Mar 16, 2022
I'm always pleased with my provider's communication with me and care.
Mar 16, 2022
The portal is easy to use and is convenient. It is difficult to contact anyone by phone for results or follow up due to wait times/hold times.
Mar 15, 2022
Val and her team are AWESOME!
Mar 15, 2022
Excellent!
Mar 15, 2022
When trying to reach the office for something as simple as a confirmation an important rx was sent to the Pharmacy it takes an act of gif to actually speak to office staff. It's not their fault though; your call screeners are out of control though. We've actually driven to the office on several occasions as it's easier to communicate in that manner.
Mar 12, 2022
All very friendly
Mar 11, 2022
Dr. Valerie is amazing and I would recommend her, especially to those who experience anxiety. She is very patient and understanding with questions and made sure my concerns felt valid. She is very comforting and calming. She recently worked with my insurance to approve a prescription that was not originally covered.
Mar 10, 2022
I love Valerie. She's so easy to talk to and personable. She is really good at her job, as well.
Mar 6, 2022
Didn't see provider
Mar 5, 2022
Good
Mar 5, 2022
Good
Mar 5, 2022
Everything wad good
Mar 5, 2022
Valerie is wonderful, as well as the staff
Mar 5, 2022
Great front office ladies
Mar 2, 2022
Good
Feb 28, 2022
Staff are very nice and helpful.
Feb 28, 2022
Very helpful answering questions I asked.
Feb 28, 2022
Gracious staff.
Feb 28, 2022
Everyone was very nice. Especially helpful signing in.
Feb 26, 2022
Valarie is excellent
Feb 26, 2022
Every thing was fine
Feb 25, 2022
Very good
Feb 19, 2022
Valerie is amazing. She always listens and works with me to make sure I have the best care.
Feb 19, 2022
Everyone is always so nice and smiling.
Feb 19, 2022
They listen with empathy.
Feb 19, 2022
Appointment was very fluid.
Feb 19, 2022
Very professional.
Feb 18, 2022
The only problem was you have to schedule over half a year out.
Feb 18, 2022
They have do many patients that scheduling is problematic.
Feb 15, 2022
The only reason I wouldn't recommend this practice is because it seems to be understaffed with regards to doctors/PAs. It seems like adding another PA or doctor would be helpful as far as the patients being seen in a more timely manner.
Feb 15, 2022
I marked "ease of scheduling" as only 3 because I had an appointment that was canceled by the clinic and I had to reschedule. When I rescheduled it was going to be several additional months before I could be seen. Fortunately the office staff put me on a cancelation list and I was able to get in much sooner.
Feb 15, 2022
Valerie is extremely knowledgeable and detailed in questions and explanations. Very concerned and caring.
Feb 13, 2022
I've followed Valerie to the clinics In which she has worked for the past 10+ years. I also often refer my clients and friends to her.
Feb 13, 2022
Valerie's clinic called me in less than 12 hours to offer me an appointment.
Feb 10, 2022
Valerie does an excellent job listening and is very proactive. Her friendly nature puts me at ease. I appreciate her knowledgeable input.
Feb 10, 2022
Usually my wait in exam room is not that long. This longer wait time was out of the ordinary.
Feb 10, 2022
The registration staff are very helpful, friendly, professional and on the ball.
Feb 10, 2022
Very clean office
Feb 10, 2022
I have told 2 friends of mine about her. They have appointments in a few months.
Feb 10, 2022
Carmen is the best.
Feb 10, 2022
The doctor is so caring and through. Answered all my questions. I have white coat syndrome when going to the doctors. She puts me at ease and I relax when talking to her. So glad I am a patient of hers.
Feb 10, 2022
Great experience
Feb 10, 2022
They are always caring and great to me. Answered all my questions.
Feb 10, 2022
I have recommended Valerie Riley.
Feb 10, 2022
No waiting at my appointment time. I appreciate that.
Feb 10, 2022
I don't enjoy talking to an answering service
Feb 7, 2022
I would recommend Valerie only
Feb 7, 2022
Valerie and her staff are great
Feb 5, 2022
I would definitely recommend Valerie.
Feb 5, 2022
A very good experience and helpful staff. Valerie is wonderful.
Feb 4, 2022
Awesome and helpful
Feb 4, 2022
Good!
Feb 4, 2022
I trust and appreciate the help my care physician provides. I respect her and I would recommend her to others.
Feb 4, 2022
As long as you have the time to wait (3 months or so) scheduling an approval is ok. This appointment was set six months ago.
Feb 3, 2022
Awesome experience
Feb 2, 2022
Give them a raise before the sun sets. They deserve it they work,hard to,provide the best medical,care every patient. Everyone likes them.
Feb 2, 2022
As I've said I this medical crew is excellent.
Feb 2, 2022
Valkyrie is a kind and professional PA-C. Her information is deep and up to date on all of the changes in medical knowledge. I have confidence with her. Excellent bed side manner.
Feb 2, 2022
Very nice and professional medical staff. I like them.
Feb 2, 2022
Great professional people. From the check in through the exam everything went perfectly.
Feb 2, 2022
If these medical professionals worked me I'd give them a raise before the sun sets. I like them.
Feb 2, 2022
Excellent
Jan 30, 2022
Staff was friendly and helpful
Jan 30, 2022
No bad experience
Jan 30, 2022
Valerie was amazing!She gave me a referral for a dietitian and the woman called me back the next day
Jan 30, 2022
I had questions to answer on the new patient forms. The nurse assisted me.
Jan 30, 2022
Very happy as there were no delays
Jan 30, 2022
Very good. Valerie was thorough with her questions of my background. She was also proactive on health concerns I had!
Jan 29, 2022
She's the very best
Jan 29, 2022
Courteous & helpful Staff
Jan 29, 2022
Very friendly & professional
Jan 29, 2022
Probably wouldn't recommend due to wait time for appointments.
Jan 29, 2022
It took 5 months to schedule an appointment. I need a follow up which isn't until August. This isn't really acceptable.
Jan 28, 2022
Super
Jan 28, 2022
The best
Jan 28, 2022
When any of my friends tell me they need a doctor/ NP I always recommend Valerie . She takes the time to talk to me. And explain everything she is never just coming in the room and is in a rush to get me out like other doctors. I trust her judgement and I hope she never leaves.
Jan 27, 2022
Valerie's great!
Jan 27, 2022
Entire staff is very friendly and accommodating
Jan 26, 2022
Very friendly!!!
Jan 26, 2022
Staff was excellent in all areas.
Jan 26, 2022
She continued to professional in all areas of my care.
Jan 26, 2022
She was outstanding.
Jan 26, 2022
Excellent staff. I was treated with respect and professional care.
Jan 26, 2022
My email is the same for my wife therefore has created an issue for me to access to login to my health portal.
Jan 26, 2022
Valerie is the best Valerie has saved my life she discovered pancreas cancer that everybody else missed
Jan 26, 2022
The best doctor and staff there is
Jan 22, 2022
The staff is wonderful.
Jan 22, 2022
Great Staff that work there
Jan 22, 2022
I was called back for my exam early 5 minutes
Jan 22, 2022
Wife Mother in law and Brother in law all see Valerie Riley
Jan 22, 2022
I have always had GREAT service and experience with Valerie Riley She is very through with you about your exams
Jan 22, 2022
Good people.
Jan 22, 2022
Great
Jan 22, 2022
Great
Jan 22, 2022
Great
Jan 22, 2022
Great
Jan 22, 2022
Very happy
Jan 22, 2022
I have recommended this Dr. Office to my friends & family.
Jan 21, 2022
Staff was very helpful.
Jan 21, 2022
I cannot say enough regarding this staff, their professional & how welcome they helped make me feel.
Jan 21, 2022
Valerie came up with new ideas for my treatment after listening to me regarding my long time issues
Jan 21, 2022
Thus far, every person I have made contact with at this facility has been extremely professional and kind to me,
Jan 21, 2022
She was extremely attentive and thorough in gathering my patient history & while collecting my vital signs.
Jan 19, 2022
Valerie has some of the best medical assistant I have ever dealt with. Very kind and professional.
Jan 19, 2022
I have had a horrible time previously trying to contact the office by phone. Sometimes there is just a recording that answers and you are left on hold for up to 20 minutes, or if you select to receive a rerun call, it doesn't happen.
Jan 19, 2022
All good
Jan 19, 2022
No problems
Jan 19, 2022
No problems
Jan 18, 2022
Doctor listened well, didn't judge my physical limits, and showed concern by immediately having tests done for my issues.
Jan 18, 2022
All staff was very helpful and friendly
Jan 18, 2022
Show concern for and interest In me as a person and put me at ease.
Jan 18, 2022
It was like a breath of fresh air on my first visit. It's been years since I felt like I was being taken care by the medical community.
Jan 18, 2022
Trying to find a new doctor was tough. I called for my first appointment in January 2021-it was scheduled for July 2021. Unfortunately, that appointment was cancelled by the doctors office and rescheduled for January 2022. It took me a year-thankfully I am healthy. Very happy with first visit.
Jan 16, 2022
Very clean and protected
Jan 16, 2022
Good experience with nurse
Jan 16, 2022
Valerie is so busy that I never try and see her for a surprise visit with a problem. I would go to urgent care instead.
Jan 16, 2022
Good experience
Jan 16, 2022
Receptionist was very helpful and very friendly
Jan 16, 2022
I frequently speak highly of this practice.
Jan 16, 2022
Quality care as always.
Jan 16, 2022
Friendly and efficient.
Jan 16, 2022
I have been seeing Valerie for over 15 years and have consistently been impressed with her skill, commitment and empathy. My hope is to keep her as my provider for the rest of my life! I cannot imagine a better medical provider.
Jan 16, 2022
I appreciated getting an appt so quickly.
Jan 16, 2022
Annual records update took a little extra time (understandably).
Jan 16, 2022
I have reccomended your facility to others.
Jan 16, 2022
Valerie is excellent in communications, she does not talk down to me, she keeps the conversation very professional.
Jan 15, 2022
Valerie Reilly is a wonderful primary care provider. She is extremely knowledgeable, a great listener and explains things in a way that is easily understood. She never rushes the appointment .
Jan 15, 2022
Great experience! I just wish that appointments could be made directly with Valerie Reilly's practice.
Jan 15, 2022
Front desk staff were friendly and competent.
Jan 14, 2022
I filled out preregistration the day before. It took a lot of time because the format is too small on my phone. Send fill outs by email.
Jan 14, 2022
Carmen was excellent.
Jan 14, 2022
Very friendly staff.
Jan 14, 2022
The phone tree is terrible
Jan 14, 2022
She did her job thoroughly.
Jan 14, 2022
The nurse was very through.
Jan 12, 2022
My experience with both Valerie and her nurse were perfect.
Jan 7, 2022
This question and the next one presume that I frequently recommending things to other people. I do not usually do this (except for an occasional book). This is why the scores on the next screen are lower than you might expect given my complete satisfaction with the care I have received. While I am willing to confirm an appointment online, I would rather not do other things online. I was not able to access a letter for me on line.
Jan 7, 2022
Valerie Reilly is the best.
Jan 7, 2022
I am happy to confirm my appointments online, but would prefer not to check-in online. I am happy to fill out the forms that are mailed to me before the appointment.
Dec 31, 2021
Very helpful and accommodating personnel office staff. Look forward to my next visit.
Dec 29, 2021
She was very sweet.
Dec 29, 2021
She was aloof
Dec 29, 2021
I really like Valerie
Dec 29, 2021
She is amazing, friendly and thoughtful, love her.
Dec 29, 2021
Great Dr. And her assistant is awesome:)
Dec 29, 2021
Valerie is excellent
Dec 29, 2021
Valerie and her assistants were kind and helpful in making me feel comfortable
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 21, 2021
Hard to get office without going through a million messages
Dec 21, 2021
My resting heart rate stayed at 137, but she wanted to wait until it was below 100 to write it down. For a second it popped down below 100 then it was right back up in the 130s. I asked her to make note of it because my heart rate has been really high. For some reason when I come in this is always an issue. Just write down what the person's actual resting heart rate is. If I go to my cardiologist and he requests records he will see that my heart rate has been "normal," and not what it actually was.
Dec 21, 2021
Valerie is excellent. She doesn't rush and she listens. Tenet is very lucky to have her.
Dec 21, 2021
PA O'Reilly listens and explains so you understand. Very caring
Dec 21, 2021
Everyone was very friendly
Dec 20, 2021
I prefer being able to directly contact my doctors office staff rather than going through a third party swithch board
Dec 18, 2021
I always appreciate and trust Valerie Riley.
Dec 18, 2021
She cleaned out ear wax and was thorough and gentle.
Dec 18, 2021
I was treated very well.
Dec 18, 2021
Valarie's office staff great, remote office and phone tree very frustrating
Dec 18, 2021
Great experience
Dec 18, 2021
Great staff in this office very helpful
Dec 18, 2021
Please stream line things let existing patients call the office directly and eliminate going through a phone tree that wastes my time and doesn't get me the information I need
Dec 18, 2021
I tried to contact Valarie about his blood test taken on Monday for another doctor next week and instead of talking to her office I had to spend 3-5 minutes on a phone tree then to someone that is someplace else and didn't have the info I needed. After having a heart attack I found out firsthand Doctors do not communicate amongst each other as much as I feel my is needed. Going through a phone tree keeps me from talking with my doctors office and getting the care I need
Dec 17, 2021
Good
Dec 17, 2021
Good
Dec 17, 2021
Good
Dec 17, 2021
I'm very happy with my experience.
Dec 17, 2021
All good.
Dec 17, 2021
Dr. Valerie Reilly was wonderful. Highly recommend and glad I found her.
Dec 17, 2021
I did not have a problem, just establishing a doctor.
Dec 17, 2021
Very little wait time compared to other facilities. Thank you!
Dec 17, 2021
Very nice atmosphere.
Dec 17, 2021
The phone service was difficult to get through to, but the office staff was helpful once I finally got to talk to them.
Dec 16, 2021
Always positive experience.
Dec 16, 2021
Always a positive experience.
Dec 16, 2021
We are very happy that Valerie Reilly, PA-C is our doctor. She is a really good Dr.
Dec 15, 2021
They were very prompt
Dec 15, 2021
All good
Dec 13, 2021
Amazing clinic to go to as a primary care doctor
Dec 13, 2021
All medical assistants at this clinic are very nice
Dec 13, 2021
Valerie is a great and professional PA
Dec 13, 2021
No wait time
Dec 13, 2021
The front desk girls are very nice and helpful
Dec 12, 2021
Always a good experience.
Dec 12, 2021
Great experience
Dec 12, 2021
Very informative appointment.
Dec 12, 2021
Great personality. Very friendly.
Dec 12, 2021
Great experience always
Dec 12, 2021
Valerie remembers all of your issues and alway has an answer to any questions that I come up with.
Dec 11, 2021
I have recommended this care provider.
Dec 11, 2021
Good
Dec 11, 2021
Very satisfied
Dec 11, 2021
I really appreciate Dr. Reilley's thoroughness. She gave me copies of all my referrals, this way I know what to expect to happen next, and where to go for my various follow up appointments.
Dec 10, 2021
I recommend you guys all the time
Dec 10, 2021
See my earlier comments re recommending Valerie to many people.
Dec 10, 2021
One of the reason's Valerie's schedule is so full is because I have recommended her to so many people. I trust her as my partner in my healthcare.
Dec 10, 2021
Carmen was excellent, friendly and welcoming.
Dec 10, 2021
Excellent support staff
Dec 8, 2021
Everyone was wonderful
Dec 6, 2021
I was very happy with Valerie Reilly. New to CA, it took me a while to get in as a new patient, but the wait was well worth it.
Dec 6, 2021
Another outstanding employee -- made me feel very comfortable even though I was a new patient.
Dec 6, 2021
I arrived early and had no wait time.
Dec 6, 2021
Registration staff extremely friendly, courteous, efficient.
Dec 4, 2021
All good
Dec 4, 2021
She was excellent
Dec 4, 2021
No delays
Dec 4, 2021
Great experience.
Dec 4, 2021
Everything was excellent
Dec 4, 2021
Very pleased. All good.
Dec 4, 2021
Love them!
Dec 4, 2021
Fast easy efficient
Dec 4, 2021
I really don't, "recommend", medical care, providers or practitioners. Not my place!
Dec 4, 2021
Valerie Reily, PA, is outstanding! I've learned to trust her like no one else in my 69 yrs of medical care experience.
Dec 4, 2021
She is really wonderful! Don't mind going to the doctor.
Dec 4, 2021
She was so nice and friendly. Loved her
Dec 4, 2021
All was wonderful!
Dec 3, 2021
I love my Dr.Valerie Reilly. She is very attentive and listens to all my medical problems. She made it where I have the best medical team. God Bless her I connect with her really well. I would not change her for nothing.
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Entire visit was handled and addressed professionally and with care and understanding of my needs.
Dec 3, 2021
Was excellent visit all needs were addressed and handled by staff.
Dec 3, 2021
Again every aspect of my visit was handled and completed professionally.
Dec 3, 2021
My visit and care were handled quickly and professionally. Further appointments and care discussed and scheduled.
Dec 3, 2021
It's was completely a very good visit and experience. Everyone was kind, professional and experienced.
Dec 3, 2021
Everyone was good and experienced at there job. Everyone was professional and friendly as well.
Dec 1, 2021
Very nice and welcoming.
Nov 30, 2021
Great visit
Nov 30, 2021
Great visit
Nov 26, 2021
I saw the MA for an injection only
Nov 26, 2021
Staff was able to answer any questions I had and they called later in the day to schedule an appointment for next annual physical for 2022.
Nov 25, 2021
I feel I'm in the best of care with my Dr. Shes caring,kind and most of all listens to your concerns. And explains what's going on and what we can do to help our concerns in ways we understand. She's amazing. I trust her totally on my medical needs.
Nov 24, 2021
Valerie Reilly was all about solving my health mystery. She was totally engaged. So appreciated the time she spent with me.
Nov 24, 2021
Jessica at the front desk was very helpful.
Nov 24, 2021
I was asked to arrive 30 minutes early to complete new patient documents. It wasn't necessary since documents were completed online.
Nov 24, 2021
I recommend my daughter to Valerie because her ease with me I know my daughter will love her.
Nov 24, 2021
The first one was super friendly and efficient.
Nov 24, 2021
Staff was kind and friendly.
Nov 22, 2021
Extremely grateful they saw me on such short notice and took care of me immediately. Thank you
Nov 22, 2021
Valerie Reilly is excellent! Always takes the time to answer all of my questions.
Nov 22, 2021
Valerie, as always, was professional, courteous, and thorough.
Nov 22, 2021
Excellent experience.
Nov 19, 2021
Valerie takes time to hear your concerns and suggests accordingly. Cares about her patients
Nov 19, 2021
Everyone is nice, attentive, call backs are quick
Nov 19, 2021
Amazing staff and even more amazing service!
Nov 19, 2021
Valerie is literally the best "doctor" (PA-C) I have had the pleasure having as my PCP. Her knowledge, bedside manner, attention to detail as well as she truly listens to the patient and answers ALL of my questions and concerns, is hard to find now a days in the medical field. Hands down the best physician in the area. Only problem is as people find out about her, it can be hard to get in to see her.
Nov 19, 2021
Nurse Assistant was awesome, friendly and knowledgeable. She did a great job.
Nov 19, 2021
Staff was and always is amazing! Never have had a bad experience.
Nov 19, 2021
Wait times are typical of an office visit, but times are typically shorter at this office. They manage their time and patients well!
Nov 18, 2021
I had registered ahead of time online and still arrived 10 minutes before appointment because instructions said to. I sat in waiting room for 20 minutes after scheduled appointment, so 30 minutes all together. When you're not feeling well, that's a LONG time. Also online registration "history" section had only bits of my patient history. I hope that's just a software glitch with your online registration
Nov 18, 2021
Very professional
Nov 18, 2021
Valerie is the best
Nov 18, 2021
Great Customer Service
Nov 18, 2021
A+
Nov 18, 2021
All around excellence.
Nov 18, 2021
A+
Nov 18, 2021
A +
Nov 18, 2021
All around excellent experience!
Nov 18, 2021
Great first impression
Nov 18, 2021
Valarie is referring me to a specialist. I was grateful she thought that was the solution.
Nov 18, 2021
Jasmine was thorough and very kind.
Nov 18, 2021
Wait time was a little long but they squeezed me in and I am sure that was why
Nov 18, 2021
Great first time experience. This was an urgent matter and office was great in scheduling
Nov 17, 2021
Love Valerie! She listens and explains things very well and is very nice and understanding.
Nov 17, 2021
She was very nice and Is nicer and has much more personality than Jasmine.
Nov 17, 2021
Everyone was nice and it was a pleasant experience.
Nov 17, 2021
Happy with Valerie She is very nice & thorough and listens and is easy to talk to.
Nov 16, 2021
Great experience
Nov 16, 2021
Great experience-everyone very helpful and nice
Nov 15, 2021
Valerie is very understanding and easy to talk to and as a patient puts me at ease.
Nov 12, 2021
As a result of move to online checkin, admin staff was assisting patients who had problems with this process. (Good!) BUT, they would ask questions about private medical information ("It says here you have a history of .... Is that right??") clearly audible to everyone in waiting area.
Nov 12, 2021
We love Val. Good practical advice and a sympathetic ear.
Nov 12, 2021
Competent and nice.
Nov 12, 2021
Seen as scheduled for appt, but long-ish exam room wait especially for early in the day.
Nov 12, 2021
Staff are always super nice and friendly here.
Nov 10, 2021
Called office and got a service centet
Nov 10, 2021
Very pleased with visit. Provided good and resourceful information.
Nov 9, 2021
Valerie is wonderful
Nov 7, 2021
Only wish it was easier to get in sooner. I had bronchitis and had to go to urgent care two times and the last month.
Nov 7, 2021
I was able to send a picture to Valerie before our appointment and send results of my MRI. I did have to resend the typed information through the portal three times. But was confident that I could send her a message and she would review it before our appointment. Was very happy that I could upload a picture for her to look at an abscess. Very cool setup as I was out of state
Nov 7, 2021
Valerie is amazing. She took such great time to answer all of my questions and concerns. Provided amazing feedback to help me by giving me an over the counter treatment that helped with my skin condition so well that I immediately felt better. This was a huge benefit considering I was out of state on vacation and my insurance would not cover a prescription. She also authorize several referrals to specialists that I requested particularly paying attention to getting me with a your female urologist to meet my specific needs and concerns. I really appreciate it her thinking about all of the available neurologists in the area and matching me with somebody that would be the best fit considering I had a previous negative experience with a urologist already in the area. My only complaint with Valerie (really FCPP) is she is hard to get into but she takes such good care of me through the portal and her staff with fulfilling prescriptions and referrals that I really don't need to see her as much as I would like to. I don't know how she does it. She's the best!!! I have filled out a great healthcare review online as well giving her a five-star review.
Nov 6, 2021
Good sense of humor
Nov 6, 2021
Acceptable
Nov 6, 2021
Friendly
Nov 4, 2021
Valerie Riley is the best! Very knowledgeable and helpful.
Nov 4, 2021
Very knowledgable
Nov 4, 2021
Friendly and efficient
Nov 4, 2021
All around, a good experience.
Nov 3, 2021
I have recommended Valerie to several people.
Nov 3, 2021
Definitely gave me the time to discuss anything I needed
Nov 3, 2021
Very pleasant nursing assistant
Nov 3, 2021
I realize we live in a computer world, but I don't like the lengthy check in process on the web
Nov 3, 2021
"Proposed Treatment" was difficult to discuss in front of patient due to patient denial and delusions. However, patient agreed to flu shot and blood test.
Nov 3, 2021
Valerie provided thoughtful support to me as patient's primary caregiver, friend and advocate confidentially while Mary Ann was getting flu vaccine. I advised Valerie that APS was already involved and gave her the social worker's name and cell phone number to verify situation and proposed next steps.
Nov 3, 2021
Ease of scheduling appointment response is due to patient's mental condition (possible dementia or brain tumor). Mary Ann can be non-compliant and delusional at times. Office staff was very helpful and patient with situation.
Nov 3, 2021
She is very attentive and knowledgeable. I trust her snd feel very comfortable with her.
Nov 2, 2021
As mentioned, this was my first time with Valerie. I felt as though she did care and that going forward I am hopeful for a long term solution in having a Primary care PA. I do know ( the front office told me) that she is overwhelmed with patients because of lack of staff. I do hope that this gets addressed soon. It makes It difficult to get an appt. I know ( or at least believe) that you also know this and want to remedy it as well.
Nov 2, 2021
For my first time there it was not bad. I have been pretty dis-appointed by the search for a Primary Doctor. So I am hopeful going forward. Valerie was very kind and I felt as though she allowed me to be honest and open. This is a good sign.
Nov 2, 2021
Great
Nov 2, 2021
I've been seeing this PA for years. She is very knowledgeable and professional and cares about my health and brings me up to date with all my yearly needs.
Nov 2, 2021
All health measures were implemented.
Nov 2, 2021
The assistant was very knowledgeable about her duties pertaining to patients.
Nov 2, 2021
The wait was a little longer as I needed a flu shot and had to verify my personal information.
Nov 2, 2021
The ladies at the front desk were very polite and professional.
Oct 31, 2021
None
Oct 31, 2021
None
Oct 31, 2021
None
Oct 31, 2021
None
Oct 31, 2021
None
Oct 30, 2021
It was very good
Oct 30, 2021
When I called to schedule an appointment I was the fourth caller and then they switched me back to the 7th I was on the phone 45 minutes before I hung up and put a message through portal
Oct 30, 2021
Very good
Oct 29, 2021
I have referred friends to PA Valerie Reilly. She has been our primary medial contact for many years and am very happy with her.
Oct 29, 2021
Have to go through a call center instead of direct to office. Call center could not transfer me to office due to their new system technicalities. Would much prefer direct contact with office.
Oct 25, 2021
Valerie Reilly is awesome She's caring, thorough very kind & efficient. She always heals me & makes me better.
Oct 22, 2021
My husband referred me and I referred our son
Oct 22, 2021
Both nurse assistants that work with Valerie Reilly are very professional and caring.
Oct 22, 2021
I always leave feeling much better than when I arrived because regardless Of the issue, Valerie and staff listen carefully, give good feedback back, with common sense care.
Oct 22, 2021
Amanda at the front desk is very kind and efficient
Oct 22, 2021
Every time I try and get through to the office for appointments or questions there is a significant wait time for the call to even get answered.
Oct 21, 2021
They are GREAT here!!!
Oct 20, 2021
I have referred other people to Valerie, at least one of whom is seeing her as a patient.
Oct 20, 2021
At an earlier, mis-booked appointment, I was asked in the office what I needed to make an appointment for. I had to answer in front of the person making her own appointment standing 3 feet away. I hesitated before answering hoping that would signal that I was hoping for some privacy in answering the question. This certainly seems to contravene both the spirit and letter of HIPAA rules. I don't think it was the receptionist's fault, the front desk is set up in a way that does not afford any chance of a semi-private conversation.
Oct 20, 2021
The doctors and healthcare professionals seem to be overbooked often resulting in inadequate time spent with some patients.
Oct 17, 2021
Valerie Riley is the BEST!
Oct 16, 2021
Been Valerie's patient for many years. I have complete confidence in her!
Oct 14, 2021
I've already suggested this group to friends.
Oct 14, 2021
This was all good.
Oct 14, 2021
PA-C Reilly is a excellent care giver. She has a remarkable amount of information such that any patient would have a great experience based on Ms Reilly bed-side manner. I would recommend her to everyone I know actually I've already had a conversation about Ms. Reilly with a friend who needs a primary care physician.
Oct 14, 2021
As I've said this was a excellent appointment.
Oct 14, 2021
The Entire experience was excellent.
Oct 14, 2021
Great experience. My entire experience was easy and most importantly I had my A1c checked and I was 7.1 now it was 6.2. Oh I'm sure happy with those numbers.
Oct 11, 2021
I was only there for my flu shot.
Oct 11, 2021
Girls are so nice and can remember my name.
Oct 9, 2021
I have now my friend comes to here and my 3 sister in laws and mother in law
Oct 9, 2021
Very helpful
Oct 9, 2021
My wife and I have seen this provider for years and followed her from Nipomo to AG because we have confidence in her ability to provide good care and meet our treatment needs. We've recommended her to others many times.
Oct 9, 2021
Valerie was patient, empathetic, and compassionate. She explained matters carefully and paid attention to my thoughts and concerns.
Oct 9, 2021
I arrived 15 minutes early and was taken back to an exam room early. Staff were helpful and courteous.
Oct 9, 2021
I was seen early.
Oct 9, 2021
Everyone on the team is doing a excellent job and that makes me feel happy and comfortable.
Oct 9, 2021
My care provider is doing a excellent job. I feel comfortable and safe in her care.
Oct 7, 2021
She is very nice, seems knowledgeable and I really like her a lot
Oct 7, 2021
I appreciate that I could get an appointment the same day I called
Oct 7, 2021
Have recommended this practice time and time again@
Oct 7, 2021
Exceptional!!!!
Oct 7, 2021
Exceptional as usual. Always feel be best interest are at heart
Oct 7, 2021
I tried to set up a wellness appointment in March 2021 and was told I could not get an appointment until February 2022. After some concerns I was rescheduled for October 2021.
Oct 6, 2021
All staff are excellent and professional!! So pleased to have Valerie Reilly as my primary care provider. I feel like she really cares about me.
Oct 6, 2021
I cannot say enough positive about Valerie, I always look forward to seeing her, Carmen and the other staff. I have referred many others to her. I really appreciate her excellent medical care and being so prompt when I need prescription refills.
Oct 6, 2021
A very professional office. I have no concerns.
Oct 6, 2021
I didn't have any problems to discuss at this appointment. It was a follow up and to discuss recent lab work.
Oct 6, 2021
There were no delays. From start to finish, all went well.
Oct 6, 2021
I am very pleased with all the staff and the convenience of this office location.
Oct 6, 2021
See previous comments
Oct 6, 2021
Valerie is too busy to care for her patients. I have gone almost a whole year without a physical because she is too busy to see me