Valerie Reilly, PA-C

Primary Care / Family Medicine

Photo of Valerie Reilly

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Location

1154 Grand Ave.,
Arroyo Grande, CA 93420
Phone: (805) 395-3277

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
609 Ratings
645 Comments

EDUCATION

  • Undergraduate: University of California, Santa Barbara
  • Master of Health Professions: Northeastern University, Boston, MA

ABOUT THIS PROVIDER:

Tenet Health Central Coast has invested more in the healthcare of our communities by welcoming Valerie Reilly, PA-C to its expanding network. Valerie is a Certified Physician Assistant. She joins Tenet Health Central Coast with over 18 years of experience practicing family medicine. Tenet Health Central Coast continues to expand healthcare access on the Central Coast.

Valerie provides healthcare for adults of any age including annual physicals, well women exams and minor procedures. She treats patients with acute and chronic illnesses with a focus on preventative care and healthy lifestyles.

Valerie is currently accepting new patients and most major insurances.

SERVICES:

  • Same Day Acute Care Appointments
  • Senior Wellness Exams
  • Coordinates with Specialists for Comprehensive Care
  • Minor Procedures

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.8
Provider explained things clearly
4.9
CP spoke using clear language
4.8
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 31, 2022
Attentive and Caring!
Mar 31, 2022
Do not feel rushed. Easy to talk to. Very attentive.
Mar 31, 2022
All staff experience ms were great
Mar 31, 2022
Valerie Reilly was excellent. She took the extra time to get to know me as a new patient; she was very thorough questioning all my issues; she showed expertise in every aspect and scheduled smart follow ups to continue my needs. Very glad to have established my medical care with her
Mar 31, 2022
Valerie Reilly is fantastic! She is patient, kind , thorough and definitely an asset to your organization! My husband & I are so glad she Is our primary caregiver. Thanks for all that you do Valerie!
Mar 31, 2022
Valerie has been our caregiver for approximately 5 years & I hope for many more.
Mar 31, 2022
Valerie allows enough time to discuss & explain treatment.
Mar 30, 2022
If I recommend it very good treatment and pasiensia
Mar 29, 2022
Good. The staff is always kind and helpful. I like Valerie Reilly and appreciate her care.
Mar 29, 2022
Always wish I had more time. Like everyone probably, I think of questions after my appointment is finished.
Mar 28, 2022
It took me weeks to get through to this office. One phone call led to an answering service that told me the office hours were from 8am to 5pm. I was calling at 8:50 when I mentioned this to the person , she repeated the times.. I finally called a friend who see Valerie Reilly. She gave me another number to reach the office. Once I did they got me 8n the next day.
Mar 28, 2022
Valerie is great. Her assistant was also great.
Mar 28, 2022
She is knowledgeable and put me at ease right away. Even offered exercises I could do to help with my problem
Mar 26, 2022
Nothing that happened can be characterized as, "bad".
Mar 26, 2022
The, "confidence", section requires a number far greater than,"5", but no way provided to do that.
Mar 26, 2022
I entered, "Very Good", only because I didn't want you to think there's a problem if I entered that I most likely wouldn't recommend your services. I don't bother other people with any opinions about their health care. Too many AntiVax types out there.
Mar 25, 2022
All staff were pleasant but professional.Only complaint is the handicapped accessible rest room does not have a higher toilet.
Mar 23, 2022
Gy
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
Good
Mar 23, 2022
It ran about 30 Montessori later than my scheduled time. It's been better and it's been worse.
Mar 21, 2022
Very comforting to deal with the staff and my PA. Valerie Reilly
Mar 21, 2022
Good
Mar 21, 2022
Good
Mar 21, 2022
Nice lady
Mar 21, 2022
GOOD EXPERIENCE -- STAFF ARE VERY FRIENDLY AND MAKES ME FEEL AT EASE.
Mar 21, 2022
I REALLY HAVE NO COMPLAINTS - I FELT COMFORTABLE THE ENTIRE TIME.
Mar 20, 2022
Excellent
Mar 20, 2022
No issues
Mar 20, 2022
Very professional and courteous personnel all of the way around.
Mar 20, 2022
P.A. Valerie Rielly is excellent. I have recommended her to several friends.
Mar 20, 2022
No issues.
Mar 20, 2022
I have and will continue to recommend P.A. Valerie Rielly to others.
Mar 20, 2022
No issues
Mar 19, 2022
Valerie Reilly, PA is thorough and although there weren't immediate answers, I have hope that there are next steps for my situation. She provided options!
Mar 19, 2022
It was a great first experience. I loved Valerie, she was very informative and professional. She made me feel extremely comfortable.
Mar 19, 2022
Valerie was great. She listened to all my concerns and I was beyond pleased with my visit. I am so happy that I finally found a provide that I can establish with and someone who takes their time with patients.
Mar 17, 2022
Carmen is friendly, efficient, and personable.
Mar 17, 2022
Valerie always listens and has the answers. She is awesome!
Mar 16, 2022
I will always continue being a Patient of Valery Rielly as long as I need physical and personal needs. Her outstanding performance of her just being a P.A. To me she will always be my Doctor and I will continue seeing Valery Rielly as long as I'm alive. What a great clinic what great people. So affientient so Professional. You can be sure I will continue being a Patient of CENTRAL COAST PRIMARY AND SPECIALTY MEDICAL CARE CLINICS
Mar 16, 2022
They always were very polite and very professional. Also showing there Patients they care
Mar 16, 2022
I cannot say put a number on Valery Rielly. Because shes the best.
Mar 16, 2022
Outstanding performance by the Staff.
Mar 16, 2022
Great
Mar 16, 2022
The greatest clinic in San Luis Obispo County.
Mar 16, 2022
The portal is easy to use and is convenient. It is difficult to contact anyone by phone for results or follow up due to wait times/hold times.
Mar 16, 2022
I'm always pleased with my provider's communication with me and care.
Mar 16, 2022
I was promptly seen by the medical assistant and by my provider.
Mar 15, 2022
When trying to reach the office for something as simple as a confirmation an important rx was sent to the Pharmacy it takes an act of gif to actually speak to office staff. It's not their fault though; your call screeners are out of control though. We've actually driven to the office on several occasions as it's easier to communicate in that manner.
Mar 15, 2022
Excellent!
Mar 15, 2022
Val and her team are AWESOME!
Mar 12, 2022
All very friendly
Mar 11, 2022
Dr. Valerie is amazing and I would recommend her, especially to those who experience anxiety. She is very patient and understanding with questions and made sure my concerns felt valid. She is very comforting and calming. She recently worked with my insurance to approve a prescription that was not originally covered.
Mar 10, 2022
I love Valerie. She's so easy to talk to and personable. She is really good at her job, as well.
Mar 6, 2022
Didn't see provider
Mar 5, 2022
Valerie is wonderful, as well as the staff
Mar 5, 2022
Good
Mar 5, 2022
Good
Mar 5, 2022
Everything wad good
Mar 5, 2022
Great front office ladies
Mar 2, 2022
Good
Feb 28, 2022
Everyone was very nice. Especially helpful signing in.
Feb 28, 2022
Very helpful answering questions I asked.
Feb 28, 2022
Staff are very nice and helpful.
Feb 28, 2022
Gracious staff.
Feb 26, 2022
Every thing was fine
Feb 26, 2022
Valarie is excellent
Feb 25, 2022
Very good
Feb 19, 2022
Everyone is always so nice and smiling.
Feb 19, 2022
Valerie is amazing. She always listens and works with me to make sure I have the best care.
Feb 19, 2022
Very professional.
Feb 19, 2022
They listen with empathy.
Feb 19, 2022
Appointment was very fluid.
Feb 18, 2022
The only problem was you have to schedule over half a year out.
Feb 18, 2022
They have do many patients that scheduling is problematic.
Feb 15, 2022
I marked "ease of scheduling" as only 3 because I had an appointment that was canceled by the clinic and I had to reschedule. When I rescheduled it was going to be several additional months before I could be seen. Fortunately the office staff put me on a cancelation list and I was able to get in much sooner.
Feb 15, 2022
The only reason I wouldn't recommend this practice is because it seems to be understaffed with regards to doctors/PAs. It seems like adding another PA or doctor would be helpful as far as the patients being seen in a more timely manner.
Feb 15, 2022
Valerie is extremely knowledgeable and detailed in questions and explanations. Very concerned and caring.
Feb 13, 2022
Valerie's clinic called me in less than 12 hours to offer me an appointment.
Feb 13, 2022
I've followed Valerie to the clinics In which she has worked for the past 10+ years. I also often refer my clients and friends to her.
Feb 10, 2022
The registration staff are very helpful, friendly, professional and on the ball.
Feb 10, 2022
Valerie does an excellent job listening and is very proactive. Her friendly nature puts me at ease. I appreciate her knowledgeable input.
Feb 10, 2022
Usually my wait in exam room is not that long. This longer wait time was out of the ordinary.
Feb 10, 2022
They are always caring and great to me. Answered all my questions.
Feb 10, 2022
Carmen is the best.
Feb 10, 2022
The doctor is so caring and through. Answered all my questions. I have white coat syndrome when going to the doctors. She puts me at ease and I relax when talking to her. So glad I am a patient of hers.
Feb 10, 2022
Very clean office
Feb 10, 2022
I have told 2 friends of mine about her. They have appointments in a few months.
Feb 10, 2022
Great experience
Feb 10, 2022
I don't enjoy talking to an answering service
Feb 10, 2022
I have recommended Valerie Riley.
Feb 10, 2022
No waiting at my appointment time. I appreciate that.
Feb 7, 2022
I would recommend Valerie only
Feb 7, 2022
Valerie and her staff are great
Feb 5, 2022
A very good experience and helpful staff. Valerie is wonderful.
Feb 5, 2022
I would definitely recommend Valerie.
Feb 4, 2022
Good!
Feb 4, 2022
Awesome and helpful
Feb 4, 2022
I trust and appreciate the help my care physician provides. I respect her and I would recommend her to others.
Feb 4, 2022
As long as you have the time to wait (3 months or so) scheduling an approval is ok. This appointment was set six months ago.
Feb 3, 2022
Awesome experience
Feb 2, 2022
If these medical professionals worked me I'd give them a raise before the sun sets. I like them.
Feb 2, 2022
Very nice and professional medical staff. I like them.
Feb 2, 2022
Valkyrie is a kind and professional PA-C. Her information is deep and up to date on all of the changes in medical knowledge. I have confidence with her. Excellent bed side manner.
Feb 2, 2022
As I've said I this medical crew is excellent.
Feb 2, 2022
Give them a raise before the sun sets. They deserve it they work,hard to,provide the best medical,care every patient. Everyone likes them.
Feb 2, 2022
Great professional people. From the check in through the exam everything went perfectly.
Feb 2, 2022
Excellent
Jan 30, 2022
Very good. Valerie was thorough with her questions of my background. She was also proactive on health concerns I had!
Jan 30, 2022
I had questions to answer on the new patient forms. The nurse assisted me.
Jan 30, 2022
Valerie was amazing!She gave me a referral for a dietitian and the woman called me back the next day
Jan 30, 2022
No bad experience
Jan 30, 2022
Staff was friendly and helpful
Jan 30, 2022
Very happy as there were no delays
Jan 29, 2022
Courteous & helpful Staff
Jan 29, 2022
Very friendly & professional
Jan 29, 2022
She's the very best
Jan 29, 2022
It took 5 months to schedule an appointment. I need a follow up which isn't until August. This isn't really acceptable.
Jan 29, 2022
Probably wouldn't recommend due to wait time for appointments.
Jan 28, 2022
The best
Jan 28, 2022
Super
Jan 28, 2022
When any of my friends tell me they need a doctor/ NP I always recommend Valerie . She takes the time to talk to me. And explain everything she is never just coming in the room and is in a rush to get me out like other doctors. I trust her judgement and I hope she never leaves.
Jan 27, 2022
Entire staff is very friendly and accommodating
Jan 27, 2022
Valerie's great!
Jan 26, 2022
My email is the same for my wife therefore has created an issue for me to access to login to my health portal.
Jan 26, 2022
She was outstanding.
Jan 26, 2022
She continued to professional in all areas of my care.
Jan 26, 2022
Staff was excellent in all areas.
Jan 26, 2022
Very friendly!!!
Jan 26, 2022
Excellent staff. I was treated with respect and professional care.
Jan 26, 2022
The best doctor and staff there is
Jan 26, 2022
Valerie is the best Valerie has saved my life she discovered pancreas cancer that everybody else missed
Jan 22, 2022
The staff is wonderful.
Jan 22, 2022
I have always had GREAT service and experience with Valerie Riley She is very through with you about your exams
Jan 22, 2022
Great Staff that work there
Jan 22, 2022
Wife Mother in law and Brother in law all see Valerie Riley
Jan 22, 2022
I was called back for my exam early 5 minutes
Jan 22, 2022
Good people.
Jan 22, 2022
I have recommended this Dr. Office to my friends & family.
Jan 22, 2022
Great
Jan 22, 2022
Great
Jan 22, 2022
Great
Jan 22, 2022
Great
Jan 22, 2022
Very happy
Jan 21, 2022
Staff was very helpful.
Jan 21, 2022
Thus far, every person I have made contact with at this facility has been extremely professional and kind to me,
Jan 21, 2022
She was extremely attentive and thorough in gathering my patient history & while collecting my vital signs.
Jan 21, 2022
Valerie came up with new ideas for my treatment after listening to me regarding my long time issues
Jan 21, 2022
I cannot say enough regarding this staff, their professional & how welcome they helped make me feel.
Jan 19, 2022
I have had a horrible time previously trying to contact the office by phone. Sometimes there is just a recording that answers and you are left on hold for up to 20 minutes, or if you select to receive a rerun call, it doesn't happen.
Jan 19, 2022
Valerie has some of the best medical assistant I have ever dealt with. Very kind and professional.
Jan 19, 2022
No problems
Jan 19, 2022
All good
Jan 19, 2022
No problems
Jan 18, 2022
All staff was very helpful and friendly
Jan 18, 2022
Show concern for and interest In me as a person and put me at ease.
Jan 18, 2022
Doctor listened well, didn't judge my physical limits, and showed concern by immediately having tests done for my issues.
Jan 18, 2022
Trying to find a new doctor was tough. I called for my first appointment in January 2021-it was scheduled for July 2021. Unfortunately, that appointment was cancelled by the doctors office and rescheduled for January 2022. It took me a year-thankfully I am healthy. Very happy with first visit.
Jan 18, 2022
It was like a breath of fresh air on my first visit. It's been years since I felt like I was being taken care by the medical community.
Jan 16, 2022
Good experience
Jan 16, 2022
Good experience with nurse
Jan 16, 2022
Valerie is so busy that I never try and see her for a surprise visit with a problem. I would go to urgent care instead.
Jan 16, 2022
Very clean and protected
Jan 16, 2022
Receptionist was very helpful and very friendly
Jan 16, 2022
I appreciated getting an appt so quickly.
Jan 16, 2022
Friendly and efficient.
Jan 16, 2022
I have been seeing Valerie for over 15 years and have consistently been impressed with her skill, commitment and empathy. My hope is to keep her as my provider for the rest of my life! I cannot imagine a better medical provider.
Jan 16, 2022
Quality care as always.
Jan 16, 2022
I frequently speak highly of this practice.
Jan 16, 2022
Annual records update took a little extra time (understandably).
Jan 16, 2022
Valerie is excellent in communications, she does not talk down to me, she keeps the conversation very professional.
Jan 16, 2022
I have reccomended your facility to others.
Jan 15, 2022
Front desk staff were friendly and competent.
Jan 15, 2022
Valerie Reilly is a wonderful primary care provider. She is extremely knowledgeable, a great listener and explains things in a way that is easily understood. She never rushes the appointment .
Jan 15, 2022
Great experience! I just wish that appointments could be made directly with Valerie Reilly's practice.
Jan 14, 2022
I filled out preregistration the day before. It took a lot of time because the format is too small on my phone. Send fill outs by email.
Jan 14, 2022
Very friendly staff.
Jan 14, 2022
Carmen was excellent.
Jan 14, 2022
The phone tree is terrible
Jan 14, 2022
The nurse was very through.
Jan 14, 2022
She did her job thoroughly.
Jan 12, 2022
My experience with both Valerie and her nurse were perfect.
Jan 7, 2022
Valerie Reilly is the best.
Jan 7, 2022
This question and the next one presume that I frequently recommending things to other people. I do not usually do this (except for an occasional book). This is why the scores on the next screen are lower than you might expect given my complete satisfaction with the care I have received. While I am willing to confirm an appointment online, I would rather not do other things online. I was not able to access a letter for me on line.
Jan 7, 2022
I am happy to confirm my appointments online, but would prefer not to check-in online. I am happy to fill out the forms that are mailed to me before the appointment.
Dec 31, 2021
Very helpful and accommodating personnel office staff. Look forward to my next visit.
Dec 29, 2021
She was very sweet.
Dec 29, 2021
She was aloof
Dec 29, 2021
I really like Valerie
Dec 29, 2021
Great Dr. And her assistant is awesome:)
Dec 29, 2021
She is amazing, friendly and thoughtful, love her.
Dec 29, 2021
Valerie and her assistants were kind and helpful in making me feel comfortable
Dec 29, 2021
Valerie is excellent
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 22, 2021
Good experience
Dec 21, 2021
Hard to get office without going through a million messages
Dec 21, 2021
My resting heart rate stayed at 137, but she wanted to wait until it was below 100 to write it down. For a second it popped down below 100 then it was right back up in the 130s. I asked her to make note of it because my heart rate has been really high. For some reason when I come in this is always an issue. Just write down what the person's actual resting heart rate is. If I go to my cardiologist and he requests records he will see that my heart rate has been "normal," and not what it actually was.
Dec 21, 2021
Valerie is excellent. She doesn't rush and she listens. Tenet is very lucky to have her.
Dec 21, 2021
Everyone was very friendly
Dec 21, 2021
PA O'Reilly listens and explains so you understand. Very caring
Dec 20, 2021
I prefer being able to directly contact my doctors office staff rather than going through a third party swithch board
Dec 18, 2021
I was treated very well.
Dec 18, 2021
She cleaned out ear wax and was thorough and gentle.
Dec 18, 2021
I always appreciate and trust Valerie Riley.
Dec 18, 2021
I tried to contact Valarie about his blood test taken on Monday for another doctor next week and instead of talking to her office I had to spend 3-5 minutes on a phone tree then to someone that is someplace else and didn't have the info I needed. After having a heart attack I found out firsthand Doctors do not communicate amongst each other as much as I feel my is needed. Going through a phone tree keeps me from talking with my doctors office and getting the care I need
Dec 18, 2021
Great staff in this office very helpful
Dec 18, 2021
Great experience
Dec 18, 2021
Valarie's office staff great, remote office and phone tree very frustrating
Dec 18, 2021
Please stream line things let existing patients call the office directly and eliminate going through a phone tree that wastes my time and doesn't get me the information I need
Dec 17, 2021
Good
Dec 17, 2021
Good
Dec 17, 2021
Good
Dec 17, 2021
Very nice atmosphere.
Dec 17, 2021
I did not have a problem, just establishing a doctor.
Dec 17, 2021
Dr. Valerie Reilly was wonderful. Highly recommend and glad I found her.
Dec 17, 2021
All good.
Dec 17, 2021
I'm very happy with my experience.
Dec 17, 2021
Very little wait time compared to other facilities. Thank you!
Dec 17, 2021
The phone service was difficult to get through to, but the office staff was helpful once I finally got to talk to them.
Dec 16, 2021
Always a positive experience.
Dec 16, 2021
Always positive experience.
Dec 16, 2021
We are very happy that Valerie Reilly, PA-C is our doctor. She is a really good Dr.
Dec 15, 2021
All good
Dec 15, 2021
They were very prompt
Dec 13, 2021
The front desk girls are very nice and helpful
Dec 13, 2021
All medical assistants at this clinic are very nice
Dec 13, 2021
Valerie is a great and professional PA
Dec 13, 2021
Amazing clinic to go to as a primary care doctor
Dec 13, 2021
No wait time
Dec 12, 2021
Valerie remembers all of your issues and alway has an answer to any questions that I come up with.
Dec 12, 2021
Great personality. Very friendly.
Dec 12, 2021
Very informative appointment.
Dec 12, 2021
Great experience
Dec 12, 2021
Always a good experience.
Dec 12, 2021
Great experience always
Dec 11, 2021
Very satisfied
Dec 11, 2021
I have recommended this care provider.
Dec 11, 2021
Good
Dec 11, 2021
I really appreciate Dr. Reilley's thoroughness. She gave me copies of all my referrals, this way I know what to expect to happen next, and where to go for my various follow up appointments.
Dec 10, 2021
I recommend you guys all the time
Dec 10, 2021
Excellent support staff
Dec 10, 2021
Carmen was excellent, friendly and welcoming.
Dec 10, 2021
One of the reason's Valerie's schedule is so full is because I have recommended her to so many people. I trust her as my partner in my healthcare.
Dec 10, 2021
See my earlier comments re recommending Valerie to many people.
Dec 8, 2021
Everyone was wonderful
Dec 6, 2021
Registration staff extremely friendly, courteous, efficient.
Dec 6, 2021
Another outstanding employee -- made me feel very comfortable even though I was a new patient.
Dec 6, 2021
I was very happy with Valerie Reilly. New to CA, it took me a while to get in as a new patient, but the wait was well worth it.
Dec 6, 2021
I arrived early and had no wait time.
Dec 4, 2021
Everything was excellent
Dec 4, 2021
She was excellent
Dec 4, 2021
Very pleased. All good.
Dec 4, 2021
All good
Dec 4, 2021
Great experience.
Dec 4, 2021
No delays
Dec 4, 2021
Fast easy efficient
Dec 4, 2021
Love them!
Dec 4, 2021
Valerie Reily, PA, is outstanding! I've learned to trust her like no one else in my 69 yrs of medical care experience.
Dec 4, 2021
I really don't, "recommend", medical care, providers or practitioners. Not my place!
Dec 4, 2021
All was wonderful!
Dec 4, 2021
She was so nice and friendly. Loved her
Dec 4, 2021
She is really wonderful! Don't mind going to the doctor.
Dec 3, 2021
I love my Dr.Valerie Reilly. She is very attentive and listens to all my medical problems. She made it where I have the best medical team. God Bless her I connect with her really well. I would not change her for nothing.
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
Good
Dec 3, 2021
It's was completely a very good visit and experience. Everyone was kind, professional and experienced.
Dec 3, 2021
Again every aspect of my visit was handled and completed professionally.
Dec 3, 2021
My visit and care were handled quickly and professionally. Further appointments and care discussed and scheduled.
Dec 3, 2021
Entire visit was handled and addressed professionally and with care and understanding of my needs.
Dec 3, 2021
Was excellent visit all needs were addressed and handled by staff.
Dec 3, 2021
Everyone was good and experienced at there job. Everyone was professional and friendly as well.
Dec 1, 2021
Very nice and welcoming.
Nov 30, 2021
Great visit
Nov 30, 2021
Great visit
Nov 26, 2021
I saw the MA for an injection only
Nov 26, 2021
Staff was able to answer any questions I had and they called later in the day to schedule an appointment for next annual physical for 2022.
Nov 25, 2021
I feel I'm in the best of care with my Dr. Shes caring,kind and most of all listens to your concerns. And explains what's going on and what we can do to help our concerns in ways we understand. She's amazing. I trust her totally on my medical needs.
Nov 24, 2021
Jessica at the front desk was very helpful.
Nov 24, 2021
Valerie Reilly was all about solving my health mystery. She was totally engaged. So appreciated the time she spent with me.
Nov 24, 2021
I was asked to arrive 30 minutes early to complete new patient documents. It wasn't necessary since documents were completed online.
Nov 24, 2021
Staff was kind and friendly.
Nov 24, 2021
The first one was super friendly and efficient.
Nov 24, 2021
I recommend my daughter to Valerie because her ease with me I know my daughter will love her.
Nov 22, 2021
Extremely grateful they saw me on such short notice and took care of me immediately. Thank you
Nov 22, 2021
Valerie Reilly is excellent! Always takes the time to answer all of my questions.
Nov 22, 2021
Excellent experience.
Nov 22, 2021
Valerie, as always, was professional, courteous, and thorough.
Nov 19, 2021
Everyone is nice, attentive, call backs are quick
Nov 19, 2021
Valerie takes time to hear your concerns and suggests accordingly. Cares about her patients
Nov 19, 2021
Staff was and always is amazing! Never have had a bad experience.
Nov 19, 2021
Nurse Assistant was awesome, friendly and knowledgeable. She did a great job.
Nov 19, 2021
Valerie is literally the best "doctor" (PA-C) I have had the pleasure having as my PCP. Her knowledge, bedside manner, attention to detail as well as she truly listens to the patient and answers ALL of my questions and concerns, is hard to find now a days in the medical field. Hands down the best physician in the area. Only problem is as people find out about her, it can be hard to get in to see her.
Nov 19, 2021
Amazing staff and even more amazing service!
Nov 19, 2021
Wait times are typical of an office visit, but times are typically shorter at this office. They manage their time and patients well!
Nov 18, 2021
I had registered ahead of time online and still arrived 10 minutes before appointment because instructions said to. I sat in waiting room for 20 minutes after scheduled appointment, so 30 minutes all together. When you're not feeling well, that's a LONG time. Also online registration "history" section had only bits of my patient history. I hope that's just a software glitch with your online registration
Nov 18, 2021
Very professional
Nov 18, 2021
Valerie is the best
Nov 18, 2021
Great Customer Service
Nov 18, 2021
All around excellent experience!
Nov 18, 2021
A+
Nov 18, 2021
All around excellence.
Nov 18, 2021
A+
Nov 18, 2021
A +
Nov 18, 2021
Great first time experience. This was an urgent matter and office was great in scheduling
Nov 18, 2021
Jasmine was thorough and very kind.
Nov 18, 2021
Valarie is referring me to a specialist. I was grateful she thought that was the solution.
Nov 18, 2021
Great first impression
Nov 18, 2021
Wait time was a little long but they squeezed me in and I am sure that was why
Nov 17, 2021
Happy with Valerie She is very nice & thorough and listens and is easy to talk to.
Nov 17, 2021
She was very nice and Is nicer and has much more personality than Jasmine.
Nov 17, 2021
Love Valerie! She listens and explains things very well and is very nice and understanding.
Nov 17, 2021
Everyone was nice and it was a pleasant experience.
Nov 16, 2021
Great experience-everyone very helpful and nice
Nov 16, 2021
Great experience
Nov 15, 2021
Valerie is very understanding and easy to talk to and as a patient puts me at ease.
Nov 12, 2021
Staff are always super nice and friendly here.
Nov 12, 2021
Competent and nice.
Nov 12, 2021
We love Val. Good practical advice and a sympathetic ear.
Nov 12, 2021
As a result of move to online checkin, admin staff was assisting patients who had problems with this process. (Good!) BUT, they would ask questions about private medical information ("It says here you have a history of .... Is that right??") clearly audible to everyone in waiting area.
Nov 12, 2021
Seen as scheduled for appt, but long-ish exam room wait especially for early in the day.
Nov 10, 2021
Called office and got a service centet
Nov 10, 2021
Very pleased with visit. Provided good and resourceful information.
Nov 9, 2021
Valerie is wonderful
Nov 7, 2021
I was able to send a picture to Valerie before our appointment and send results of my MRI. I did have to resend the typed information through the portal three times. But was confident that I could send her a message and she would review it before our appointment. Was very happy that I could upload a picture for her to look at an abscess. Very cool setup as I was out of state
Nov 7, 2021
Valerie is amazing. She took such great time to answer all of my questions and concerns. Provided amazing feedback to help me by giving me an over the counter treatment that helped with my skin condition so well that I immediately felt better. This was a huge benefit considering I was out of state on vacation and my insurance would not cover a prescription. She also authorize several referrals to specialists that I requested particularly paying attention to getting me with a your female urologist to meet my specific needs and concerns. I really appreciate it her thinking about all of the available neurologists in the area and matching me with somebody that would be the best fit considering I had a previous negative experience with a urologist already in the area. My only complaint with Valerie (really FCPP) is she is hard to get into but she takes such good care of me through the portal and her staff with fulfilling prescriptions and referrals that I really don't need to see her as much as I would like to. I don't know how she does it. She's the best!!! I have filled out a great healthcare review online as well giving her a five-star review.
Nov 7, 2021
Only wish it was easier to get in sooner. I had bronchitis and had to go to urgent care two times and the last month.
Nov 6, 2021
Friendly
Nov 6, 2021
Good sense of humor
Nov 6, 2021
Acceptable
Nov 4, 2021
Very knowledgable
Nov 4, 2021
Valerie Riley is the best! Very knowledgeable and helpful.
Nov 4, 2021
Friendly and efficient
Nov 4, 2021
All around, a good experience.
Nov 3, 2021
I have recommended Valerie to several people.
Nov 3, 2021
I realize we live in a computer world, but I don't like the lengthy check in process on the web
Nov 3, 2021
Very pleasant nursing assistant
Nov 3, 2021
Definitely gave me the time to discuss anything I needed
Nov 3, 2021
Ease of scheduling appointment response is due to patient's mental condition (possible dementia or brain tumor). Mary Ann can be non-compliant and delusional at times. Office staff was very helpful and patient with situation.
Nov 3, 2021
"Proposed Treatment" was difficult to discuss in front of patient due to patient denial and delusions. However, patient agreed to flu shot and blood test.
Nov 3, 2021
Valerie provided thoughtful support to me as patient's primary caregiver, friend and advocate confidentially while Mary Ann was getting flu vaccine. I advised Valerie that APS was already involved and gave her the social worker's name and cell phone number to verify situation and proposed next steps.
Nov 3, 2021
She is very attentive and knowledgeable. I trust her snd feel very comfortable with her.
Nov 2, 2021
For my first time there it was not bad. I have been pretty dis-appointed by the search for a Primary Doctor. So I am hopeful going forward. Valerie was very kind and I felt as though she allowed me to be honest and open. This is a good sign.
Nov 2, 2021
As mentioned, this was my first time with Valerie. I felt as though she did care and that going forward I am hopeful for a long term solution in having a Primary care PA. I do know ( the front office told me) that she is overwhelmed with patients because of lack of staff. I do hope that this gets addressed soon. It makes It difficult to get an appt. I know ( or at least believe) that you also know this and want to remedy it as well.
Nov 2, 2021
The ladies at the front desk were very polite and professional.
Nov 2, 2021
The assistant was very knowledgeable about her duties pertaining to patients.
Nov 2, 2021
I've been seeing this PA for years. She is very knowledgeable and professional and cares about my health and brings me up to date with all my yearly needs.
Nov 2, 2021
All health measures were implemented.
Nov 2, 2021
Great
Nov 2, 2021
The wait was a little longer as I needed a flu shot and had to verify my personal information.
Oct 31, 2021
None
Oct 31, 2021
None
Oct 31, 2021
None
Oct 31, 2021
None
Oct 31, 2021
None
Oct 30, 2021
It was very good
Oct 30, 2021
When I called to schedule an appointment I was the fourth caller and then they switched me back to the 7th I was on the phone 45 minutes before I hung up and put a message through portal
Oct 30, 2021
Very good
Oct 29, 2021
I have referred friends to PA Valerie Reilly. She has been our primary medial contact for many years and am very happy with her.
Oct 29, 2021
Have to go through a call center instead of direct to office. Call center could not transfer me to office due to their new system technicalities. Would much prefer direct contact with office.
Oct 25, 2021
Valerie Reilly is awesome She's caring, thorough very kind & efficient. She always heals me & makes me better.
Oct 22, 2021
Every time I try and get through to the office for appointments or questions there is a significant wait time for the call to even get answered.
Oct 22, 2021
Both nurse assistants that work with Valerie Reilly are very professional and caring.
Oct 22, 2021
I always leave feeling much better than when I arrived because regardless Of the issue, Valerie and staff listen carefully, give good feedback back, with common sense care.
Oct 22, 2021
My husband referred me and I referred our son
Oct 22, 2021
Amanda at the front desk is very kind and efficient
Oct 21, 2021
They are GREAT here!!!
Oct 20, 2021
At an earlier, mis-booked appointment, I was asked in the office what I needed to make an appointment for. I had to answer in front of the person making her own appointment standing 3 feet away. I hesitated before answering hoping that would signal that I was hoping for some privacy in answering the question. This certainly seems to contravene both the spirit and letter of HIPAA rules. I don't think it was the receptionist's fault, the front desk is set up in a way that does not afford any chance of a semi-private conversation.
Oct 20, 2021
I have referred other people to Valerie, at least one of whom is seeing her as a patient.
Oct 20, 2021
The doctors and healthcare professionals seem to be overbooked often resulting in inadequate time spent with some patients.
Oct 17, 2021
Valerie Riley is the BEST!
Oct 16, 2021
Been Valerie's patient for many years. I have complete confidence in her!
Oct 14, 2021
Great experience. My entire experience was easy and most importantly I had my A1c checked and I was 7.1 now it was 6.2. Oh I'm sure happy with those numbers.
Oct 14, 2021
As I've said this was a excellent appointment.
Oct 14, 2021
PA-C Reilly is a excellent care giver. She has a remarkable amount of information such that any patient would have a great experience based on Ms Reilly bed-side manner. I would recommend her to everyone I know actually I've already had a conversation about Ms. Reilly with a friend who needs a primary care physician.
Oct 14, 2021
This was all good.
Oct 14, 2021
I've already suggested this group to friends.
Oct 14, 2021
The Entire experience was excellent.
Oct 11, 2021
Girls are so nice and can remember my name.
Oct 11, 2021
I was only there for my flu shot.
Oct 9, 2021
Very helpful
Oct 9, 2021
I have now my friend comes to here and my 3 sister in laws and mother in law
Oct 9, 2021
I arrived 15 minutes early and was taken back to an exam room early. Staff were helpful and courteous.
Oct 9, 2021
Valerie was patient, empathetic, and compassionate. She explained matters carefully and paid attention to my thoughts and concerns.
Oct 9, 2021
My wife and I have seen this provider for years and followed her from Nipomo to AG because we have confidence in her ability to provide good care and meet our treatment needs. We've recommended her to others many times.
Oct 9, 2021
I was seen early.
Oct 9, 2021
My care provider is doing a excellent job. I feel comfortable and safe in her care.
Oct 9, 2021
Everyone on the team is doing a excellent job and that makes me feel happy and comfortable.
Oct 7, 2021
I appreciate that I could get an appointment the same day I called
Oct 7, 2021
She is very nice, seems knowledgeable and I really like her a lot
Oct 7, 2021
Exceptional as usual. Always feel be best interest are at heart
Oct 7, 2021
Exceptional!!!!
Oct 7, 2021
Have recommended this practice time and time again@
Oct 7, 2021
I tried to set up a wellness appointment in March 2021 and was told I could not get an appointment until February 2022. After some concerns I was rescheduled for October 2021.
Oct 6, 2021
I am very pleased with all the staff and the convenience of this office location.
Oct 6, 2021
I didn't have any problems to discuss at this appointment. It was a follow up and to discuss recent lab work.
Oct 6, 2021
I cannot say enough positive about Valerie, I always look forward to seeing her, Carmen and the other staff. I have referred many others to her. I really appreciate her excellent medical care and being so prompt when I need prescription refills.
Oct 6, 2021
A very professional office. I have no concerns.
Oct 6, 2021
All staff are excellent and professional!! So pleased to have Valerie Reilly as my primary care provider. I feel like she really cares about me.
Oct 6, 2021
There were no delays. From start to finish, all went well.
Oct 6, 2021
Valerie is too busy to care for her patients. I have gone almost a whole year without a physical because she is too busy to see me
Oct 6, 2021
See previous comments
Oct 5, 2021
Liked my PA very much
Oct 4, 2021
Excellent with no wait
Oct 4, 2021
She is excellent
Oct 1, 2021
Office staff needs to speak a little slower
Oct 1, 2021
Needs to speak slower, not so rushed
Oct 1, 2021
Valerie was awesome as usual
Sep 30, 2021
It was good very good
Sep 30, 2021
Staff Is always friendly I always get all my questions answered Val very caring person and the staff Is well I could not ask for better care
Sep 30, 2021
Great experience
Sep 30, 2021
Always good
Sep 30, 2021
Very good
Sep 30, 2021
Good
Sep 30, 2021
Can't say enough good things about my visit each time I go in
Sep 29, 2021
Friendly staff Good experience
Sep 28, 2021
Less waiting time than last appointment.
Sep 28, 2021
Very Professional
Sep 27, 2021
Nurse assistant was so friendly. She was nicer than the one I usually see
Sep 27, 2021
My Dr. Is the best 🙂
Sep 25, 2021
We always have a wonderful blessed experience with FCPP.
Sep 25, 2021
Nurse was very pleasant
Sep 25, 2021
Valerie Reilly, PA has been extremely professional and is extremely caring. She has been amazing through a very difficult time. I have all confidence in her. I have recommended her several times over the years.
Sep 25, 2021
Very professional
Sep 25, 2021
Always a pleasure
Sep 25, 2021
Always a wonderful pleasure, no matter how good or bad the news, to see Valerie Reilly, PA. She is an amazing woman and the staff through out are always a pleasure.
Sep 24, 2021
Always excellent care
Sep 24, 2021
Valerie is the best health care provider I have ever experienced.
Sep 23, 2021
Always a good experience with Valerie whether in person or on phone.Also appreciate that she goes above and beyond checking her messages even while out of town.
Sep 23, 2021
My husband was very frustrated by the fact that your practice would not order a urinalysis for me on a Friday when Valerie was out of town although you had a doctor in the A.G. Office who would not order one as I had never been her patient and she had not seen me in person. Valerie did order one that night but of course could not have it checked until Monday. As it turned out my discomfort and blurred speech was not caused by my ongoing kidney issues.
Sep 22, 2021
Everyone was very professional and friendly
Sep 22, 2021
Not enough parking is my only complaint.
Sep 18, 2021
Very pleasant and thorough
Sep 18, 2021
I was treated with utmost attention and respect. I was very comfortable during my visit. All my questions were addressed and I received the kindest and most thorough overview of my entire medical records and provided with future appointments for test updates. I will highly recommend Dr. Reilly.
Sep 18, 2021
I was very impressed and most pleased with my experience.
Sep 11, 2021
Excellent first consultation Highly confident with Ms. Reilly as my primary medical provider.
Sep 11, 2021
Based on this initial consultation I would definitely recommend.
Sep 10, 2021
Very good service by all the staf
Sep 8, 2021
Very helpful and responsive
Sep 8, 2021
Very attentive and helpful in answering questions
Sep 8, 2021
Valerie is my health care provider. She is GREAT!!!! I HIGHLY RECOMMEND HER.
Sep 8, 2021
Staff was quick and efficient
Sep 8, 2021
Assistant quick efficient and friendly
Sep 8, 2021
Didn't feel rushed
Sep 8, 2021
Facility is very clean and well run
Sep 8, 2021
Friendly staff
Sep 6, 2021
Was asked to arrive at 9;30 for a 10:00 appt to fill out paperwork that was already completed online.
Sep 4, 2021
Love my caregiver
Sep 4, 2021
They do a great job
Sep 3, 2021
Staff are all wonderful
Sep 2, 2021
Friendly. Comfortable Relaxed
Sep 1, 2021
Very good
Sep 1, 2021
Very good
Sep 1, 2021
Very good
Sep 1, 2021
Very good
Sep 1, 2021
Very good
Sep 1, 2021
Very good
Sep 1, 2021
Valerie Reilly is caring,and very clear with everything
Sep 1, 2021
Very comfortable atmosphere
Aug 28, 2021
Valerie is amazing! She always is caring & concerned for my well being! I Love her
Aug 28, 2021
Carmen was very attentive!
Aug 28, 2021
I always recommend her to family &friends
Aug 28, 2021
Always very good
Aug 28, 2021
The only person that was even a bit friendly was my examiner. 🙁
Aug 28, 2021
I had done all the paperwork online so didn't need to do anything but give my name.
Aug 26, 2021
Always a great experience to go to this office Valerie and staff are all great
Aug 21, 2021
When calling put on hold for 20+ minutes multiple times
Aug 21, 2021
Long wait for appointment date 6+ months
Aug 16, 2021
Excellent. Valerie takes the time to listen and reception staff is amazing
Aug 16, 2021
Valerie Wiley and her staff are very good at what you do the cord drones are flying their informative Orwell knowledge no I have a lot of experience and knowledge and to treat people I am very satisfied
Aug 16, 2021
The nurse assistants and the staff are very cordial polite and informative I'm pleased with him
Aug 16, 2021
My care provider is very knowledgeable and very good and I'm and I'm satisfied
Aug 16, 2021
Sammy professional and I am satisfied
Aug 16, 2021
The entire staff is very professional very knowledgeable and very informative I'm satisfied
Aug 16, 2021
I had a very good experience she's a very good doctor and pleased with Valerie Riley
Aug 16, 2021
The check in clerks were gruff and not friendly. Seemed upset in their position and displeased. Wrong position if you don't want to deal with people
Aug 16, 2021
The assistant was outstanding. She was kind and listened well. She was thorough and made me feel very comfortable.
Aug 16, 2021
She asked me great questions and didn't jump to medicine immediately. She was patient and did not make me feel rushed. She also gave me a few options for treatment. Excellent experience.
Aug 16, 2021
Didn't see any hand washing but everyone was wearing a mask
Aug 14, 2021
I despise FCPP's telephone service, and most especially it's "music on hold" which sounds like screeching noise when playing over a speaker phone. I had to wait 9-1/2 minutes ON HOLD to talk to a real person. The recording says "Your call is important to us," but it is obvious that my call is NOT important enough to have adequate staffing to answer the phone.
Aug 14, 2021
Medical staff were and always have been very competent and helpful. No complaints.
Aug 14, 2021
It was not explained to me whether FCPP staff have been vaccinated against COVID-19, even though they, and I, were wearing masks because of the virus. I believe disclosure would be very helpful, because if anyone in the facility is not vaccinated, for any reason, it is putting me and my family at risk.
Aug 14, 2021
Love valarie I have been going to her for 10 years and we're ever she go's I go
Aug 14, 2021
She was excellent I wish I would have asked her name.
Aug 14, 2021
Valerie is amazing. Her real genuine concern for my health is great. Always helpful and always puts my mind at ease.
Aug 13, 2021
I have been a patient of Valerie's for 15 years. She has always been knowledgeable, and I feel comfortable entrusting my care to her. She is warm and caring, and takes the time to understand my issues and discuss possible treatment plans for them. She genuinely listens to what I have to say. I'm 69 years old and she is far and away the best medical provider I've ever had.
Aug 13, 2021
I enthusiastically recommend Valerie to everyone who ever asks for recommendations.
Aug 12, 2021
I was with the medical assistant for 15 minutes before seeing Valerie,PA-C getting vital signs and an EKG.
Aug 12, 2021
She was very knowledgeable and efficient.
Aug 12, 2021
I can always count on Valerie to get things done and done correctly.
Aug 10, 2021
Excellent 1st visit. Pleasant, kind, caring. Took care of my issues. Very pleased.
Aug 10, 2021
Very friendly, caring and listened well.
Aug 10, 2021
Totally excellent. 100%.
Aug 10, 2021
Everything was quick and easy. I was surprised at the short waiting time.
Aug 9, 2021
They were fine. It was just a long wait.
Aug 9, 2021
I really liked Valerie Reilly.
Aug 8, 2021
Great service Great Doctor
Aug 8, 2021
You got-a love the great staff!
Aug 8, 2021
Just one word!!!! WONDERFULL!!!
Aug 7, 2021
SHE IS THE BEST PA I HAVE
Aug 7, 2021
VALERIE REALLY LISTENS TO ME. SHE IS ALWAYS SPOT ON IN DIAGNOSING MY PROBLEMS I TRUST HER!
Aug 6, 2021
Receptionist Amanda was extremely helpful after my visit. She took the time to show me how to check in on my cell phone before my appointment. Something I wasn't able to get to work for me before her help. I'm also delighted with Daisy, Valerie's nurse. Very pleasant personally and answers any questions I ask. And it goes without saying, I'm very glad to be under Valerie's care. She's very thorough.
Aug 6, 2021
Good,very pleasant experience
Aug 6, 2021
Very good and very pleasant attitude
Aug 6, 2021
Good
Aug 6, 2021
Good
Aug 6, 2021
Good
Aug 6, 2021
Good
Aug 4, 2021
Difficult to get an appt. Not enough availability.
Aug 3, 2021
I would highly recommend Valerie to my friends. My only concern is that it took me 11 weeks to get in to see her. That is not an acceptable time if/when you have an issue that needs to be addressed soon.
Aug 2, 2021
Amount of time I had to wait for an appointment was over a month
Aug 2, 2021
Good friendly staff bad appointment availability
Jul 31, 2021
I hate using the general switchboard to get to reach office but I love using the portal to reach the PA and staff.
Jul 31, 2021
Jasmine is great
Jul 26, 2021
She's too busy to refer anyone else to her
Jul 25, 2021
Would prefer online scheduling
Jul 25, 2021
The best!
Jul 25, 2021
Everyone was pleasant and professional.
Jul 25, 2021
Efficient & pleasant
Jul 25, 2021
Ms Reilly is the best go I've ever had
Jul 23, 2021
Staff was super friendly and wonderful. I didn't schedule my appointment, but I like the portal so far.
Jul 23, 2021
She was super nice and I really appreciated her.
Jul 23, 2021
Valerie was very knowledgable about everything and super sweet.
Jul 23, 2021
The appointments are booked until next year so I probably wouldn't recommend this office for someone needing immediate care.
Jul 23, 2021
I waited for 50 minutes before being seen which was a bummer but I hope it was just a one-time thing and look forward to the next appt.
Jul 19, 2021
Wait time in the lobby was short. The wait to see the doctor depends on the patient ahead of me and the time necessary to assist them.
Jul 19, 2021
I don't want to recommend because they are very busy now. The more I recommend, the harder it is on existing patients to get treated
Jul 17, 2021
Valerie is an excelent care provider. I have been with Valerie for 17 years and l have complete trust in her.
Jul 16, 2021
She was great! Friendly and efficient.
Jul 16, 2021
I am so grateful to have found Valerie O'Reilly. I absolutely love her. Incredibly knowledgeable, kind, compassionate, professional and even has a sense of humor. She is absolutely delightful.
Jul 16, 2021
Everyone was professional, courteous, and efficient.
Jul 13, 2021
Everyone was very friendly and professional. Thank you.
Jul 13, 2021
I did think I had scheduled an appointment for a physical, but I probably didn't communicate that well enough when scheduling. So I ended up getting a checkup and blood work.
Jul 13, 2021
I really enjoy this care provider. I hope I can consider them my primary care provider. Thank you.
Jul 13, 2021
No complaints.
Jul 13, 2021
I was made aware to arrive early to complete paper work. That made things easier for all of us. Thank you.
Jul 13, 2021
This is the nicest office!
Jul 13, 2021
She was the best!
Jul 13, 2021
Valerie is the best, helpful, experienced, and extremely knowledgeable. She treats you like a real person, not just a patient!
Jul 10, 2021
Scheduler was extremely helpful and bright
Jul 10, 2021
Kind and friendly people there which makes it pleasant
Jul 10, 2021
Attentive and present mentally and very helpful
Jul 10, 2021
Very efficient crew everything was in place for the next step each time
Jul 10, 2021
Maybe you need to hire more people as appointments are way ahead which is no ones fault who is working there
Jul 9, 2021
I was latethey were still friendly & professional & were able to fit me in
Jul 2, 2021
Valerie Reilly is extremely thorough and knowledgeable. She also listens and explains all the processes involved with treatment.
Jul 2, 2021
Excellent experience
Jul 2, 2021
I felt very comfortable
Jul 2, 2021
I'd tags not always visible name.
Jul 1, 2021
I am happiest when I see smiles on the other end and so all was good. Although It was the end of the day, the receptionist was all smiles and kind
Jul 1, 2021
Because I am hard of hearing & it was the end of the day, the assistant listened to my concern (took off her mask)continued asking questions diligently & professionally. Very accommodating.
Jul 1, 2021
PA Valerie Riley had good bedside manners!!
Jul 1, 2021
Great experience
Jul 1, 2021
Good
Jul 1, 2021
Excellent
Jul 1, 2021
Good
Jul 1, 2021
Great
Jul 1, 2021
Good
Jun 29, 2021
Everyone was very helpfull
Jun 28, 2021
I am always treated with much respect and concern.
Jun 28, 2021
everyone is awesome at this location
Jun 28, 2021
Valerie is the best.
Jun 28, 2021
great work
Jun 26, 2021
There's always one that is friendlier and more customer service than the other.
Jun 26, 2021
I absolutely love Valerie and her assistants
Jun 26, 2021
Thank you for the staff that was considerate and understanding of my hearing loss.
Jun 24, 2021
Always a good visit, do not like on-line check-in.
Jun 24, 2021
Always good.
Jun 24, 2021
Very professional and efficient
Jun 24, 2021
Valerie is very easy to talk to
Jun 23, 2021
I wish all doctors exam rooms had more hooks on the wall when removing our clothes.
Jun 23, 2021
The only issue is that appointments are 8-12 months out. That's fine for an annual check up but not for when you're sick or something is going on. You need more staff, which is everywhere.
Jun 21, 2021
the online preregistration doesnt always relay to the office properly and i have to do it multiple times.
Jun 18, 2021
Jasmine and front reception staff very nice
Jun 17, 2021
love your office always very courteous & kind
Jun 15, 2021
I came in to receive a prolia shot. some of the questions didn't really apply, but I put good because no box for N/A
Jun 14, 2021
I needed help and got in to see Valerie right away.
Jun 14, 2021
A plan for my treatment was a good one.
Jun 14, 2021
The staff was helpful?
Jun 14, 2021
everything was wonderful
Jun 14, 2021
she was great
Jun 14, 2021
she was so good about taking care of me
Jun 14, 2021
everyone is so kind and safe
Jun 14, 2021
I wish my friends would come here
Jun 12, 2021
caring staff
Jun 12, 2021
they are very special people
Jun 12, 2021
Valerie is a very caring person. love her.
Jun 11, 2021
-
Jun 11, 2021
-
Jun 11, 2021
another good experience with Valerie
Jun 11, 2021
-
Jun 11, 2021
I just hope I can count on her continued employment at this Arroyo Grande location. I've had a poor "batting average" with a different pcp just about once a year for this 6th year in Arroyo Grande. And all the previous pcps were providing very professional service.
Jun 11, 2021
-
Jun 11, 2021
Love coming to see Valerie Reilly she always takes the time to go over my information! Thank You
Jun 11, 2021
The assistant was wonderful and respectful!
Jun 11, 2021
Valerie is wonderful will alway refer her to my friends. Thank you as always Valerie
Jun 9, 2021
I was late due to being lost in my own neighborhood because I was looking for CCPN. it was all my fault so any waiting I did was on me as they were right on time and had to accommodate my screw up. I was very upset but they fixed it all.
Jun 9, 2021
I was in such a mood I believe she was very professional to offset my issues.
Jun 9, 2021
I am surprised at how much I like Valerie. I am so relieved because it has been so stressful changing doctors and feeling insecure about future care. I totally trust and even enjoy her. I'm going to be fine.
Jun 9, 2021
I arrived shaking sweating and near tears but left relaxed and hopeful.
Jun 9, 2021
I would give explicit directions though as that office was hard to find too many names and acronyms!
Jun 9, 2021
I was late they had to accommodate me and they handled it very well.
Jun 4, 2021
my experience is always very good
Jun 4, 2021
she's the best, and I always refer people too her!!!
Jun 4, 2021
The MA who took me back was super friendly and made me feel right at home. As well as the provider. Great costumer service!
Jun 4, 2021
Staff is great!
Jun 4, 2021
privacy with tabrizi was not good, but with Valerie privacy was respected.
Jun 4, 2021
I would recommend Valerie. I would not recommend your practice with Tabrizi working there. Sorry.
Jun 4, 2021
very very very very very good
Jun 4, 2021
very very very good
Jun 4, 2021
I have never had a bad experience everything is very very very good thank you
Jun 4, 2021
very good
Jun 4, 2021
the staff was altogether very
Jun 4, 2021
very very good
Jun 2, 2021
happy camper here
May 29, 2021
Just took me forever to get an appt. No availabilty
May 29, 2021
She was great! Listened and cared about the patient. Excited to have her as my primary.
May 29, 2021
Just need appointments sooner.
May 28, 2021
easy access, easy communication, friendly and professional
May 28, 2021
Friendly staff. They called back the same day which is incredible these days. Valerie Reilly was was very friendly, and didn't make me feel like I was being rushed. This was my second visit and both were outstanding!
May 28, 2021
Thank you Valerie Reilly!!
May 28, 2021
There ratings are regarding medical assistant.
May 28, 2021
These ratings are pertaining to Valerie Reilly, PA who is such an asset to this organization! Valerie has always been & continues to be thorough as well as kind with an easy approach to discuss matters at hand. My husband & I are so glad that she is our caregiver here on the central coast!
May 25, 2021
The offering of a portal and online appointment check-in was especially helpful to me as I am not able to write. This convenience enabled me to complete the new patient forms and consents online prior to arriving at the office. My actual in-person check-in took less than 5 minutes!! THANK YOU.
May 25, 2021
Daisy is exceptional in her interpersonal skills!!! She was focused on me, as a person, and put me at ease immediately. Thank you Daisy for ALL you do...your level of care and concern is VERY evident.
May 25, 2021
I did my research in trying to find a new primary healthcare provider, and everything I read about Valerie is TRUE & ACCURATE!!!!! She is definitely a 5-star PA. Immediately her warm caring attitude and approach put me at ease. She was interested and listened to my concerns. She answered all questions, providing information and explanation clearly. Our time together was not rushed, but relaxed and thorough in covering my health issues, with a plan in place. I was seeking a healthcare "partner" who could advise me as well as respect my personal choices. I HIGHLY RECOMMEND Valerie to anyone who is seeking a positive and productive healthcare experience!!!!!!!!
May 25, 2021
Thank you ALL for such a positive experience. You continue to be SUPER HEROES, and your efforts and care are very much appreciated!!!
May 25, 2021
Very impressed with the efficiency and ease of completing all paperwork before my actual appointment. The majority of my time at the office was actually spent on "patient care" talking with Daisy and with Valerie.
May 23, 2021
Carmen is very kind and patient
May 23, 2021
Doc Valerie is amazing. She is very kind and patient with my almost 97 year old mom.
May 23, 2021
The online check in process is long and repetitive.
May 21, 2021
always a good experience when I see Val
May 21, 2021
when anyone asks if I know of a good health cate provider I always recommend this offic
May 21, 2021
I hardly have to wait when I go in to see Val
May 19, 2021
the assistant that walked me to the exam room was very short with me. She didn't say hello, didn't even ask my name and she seemed generally annoyed by her job. My blood pressure was even elevated when she took it. Luckily Valerie Riley is amazing and does an excellent job. She took my blood pressure again at the end of the visit and it was normal.