Neal Moller, MD

Gastroenterology

Photo of Neal Moller

Book Online

35 Casa St, Suite #130,
San Luis Obispo, CA 93405
Phone: (805) 541-1422
Fax: (805) 541-1215

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
190 Ratings
121 Comments

Dr. Moller attended the University of Chicago Pritzker School of Medicine followed by a residency in internal medicine at Stanford University and a fellowship in GI at UCLA. For the past 28 years, he practiced in Highland Park, Illinois where he was the director of the GI Lab at Highland Park Hospital. Recently, he was named one of the seven top gastroenterologists for cancer diagnosis in the Chicago Metropolitan Area by Chicago Magazine. For the past 16 years, he was a team physician for the Chicago Bears.

He has been married to his wife, Debbie, for over 30 years and has three grown children. His wife is an avid practitioner and teacher of yoga.

Dr. Moller has a strong interest in professional sports and reports that he is an avid music aficionado especially rock and roll from the 60’s-80’s. He is excited to come back to California and practice GI where he trained.


Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.8
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.8
Provider explained things clearly
4.7
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 28, 2021
Quick questionnaire regarding Covid was good.
Aug 28, 2021
Effective appointment.
Aug 28, 2021
Quick, professional, relatable, to the point.
Aug 28, 2021
Friendly, thorough.
Aug 28, 2021
Appointment was met on time.
Aug 28, 2021
Very professional, quick, friendly.
Aug 25, 2021
One suggestion: required forms/paperwork should be available on FCPP website or emailed to patient for fill-out prior to office visit; and remove out-of-date forms from FCPP website.
Aug 25, 2021
Dr. Moller and office staff were all professional, pleasant, and efficient. It was a great introduction to the practice. All my questions were answered and schedulers were very accommodating in booking my follow-up procedure. I would give them all the highest rating.
Aug 24, 2021
I did not feel rushed in any way, and doctor seemed compassionate, easy to talk with, and put me at ease.
Aug 24, 2021
Nurse was a fill-in from Templeton, but very nice.
Aug 21, 2021
Everyone in the front office was kind and helpful
Aug 21, 2021
Dr Moller was very kind, took his time and explained things to me , he made me feel very comfortable
Aug 19, 2021
He was very rude & condescending
Aug 16, 2021
Very friendly staff. Went out of their way to make me feel at ease
Aug 10, 2021
Receptionist was pleasant
Aug 6, 2021
I have recommended to friends
Aug 6, 2021
No problems
Aug 6, 2021
Dr. Moeller is top notch
Aug 6, 2021
Everyone is so kind and helpful
Aug 5, 2021
Staff = horrible Doctor = very nice Medical assistant = very nice
Aug 5, 2021
The first appointment was horrible and they sent me home without seeing a doctor. I was in horrible pain. Why ???
Aug 5, 2021
Took 2 appointments to get to see the doctor . Very bad staff the receptionist was very mean
Aug 5, 2021
Very rude at reception desk
Aug 5, 2021
I think Leanne needs to introduce her name to patients when she first meets them as a courtesy. Also, I left a phone message yesterday and today on the medical assistant's line and still haven't heard back.
Aug 5, 2021
Front desk was impatient with me gettIng out my Insurance cards. Plus, their conversation was about how much longer they had to wear masks and they were sick of it. I had expected a better attitude from health professionals.
Jul 12, 2021
Very happy with my experience.
Jul 12, 2021
Dr Moller spent considerable time explaining the colonoscopy procedures with me even though I have had one previously. Very nice.
Jul 12, 2021
Pleasant and attentive assistant taking my vitals and history.
Jul 12, 2021
I did the online registration. The office person thanked me and the process was very quick.
Jul 12, 2021
Nice waiting room and very courteous staff.
Jul 11, 2021
I felt very comfortable when discussing my concerns about upcoming procedure. Dr Moller was kind and he listened to my concerns. He devised a plan for upcoming procedure that I was comfortable with.
Jul 11, 2021
I knew immediately when I signed into medial portal when my appointment would be.Patients should be told not to fill out medical forms downloaded from the portal. They are generic. Registration on cell phone provides the correct forms to fill out. There needs to be clarification of which device you use to Input data prior to appointment. Data can be merged though.
Jul 11, 2021
First visit to office & my experience w/ nursing staff, scheduling staff & doctor were positive.
Jul 11, 2021
Attentive & responsive staff.
Jul 11, 2021
Courteous & efficient staff.
Jul 4, 2021
Very pleasant staff
Jul 3, 2021
Dr. Moller knew the moment he did his examination and read reports what the issue was. He scheduled a stat colonoscopy.
Jul 3, 2021
There was a Medical Assistant doing a great job of training a new medical assistant to take vitals and medical history.
Jul 3, 2021
Receptionist was absolutely amazing. I called to schedule an appointment and requested to be put on their waiting list if anyone should cancel or an appointment become available. The couple of days we received a call to schedule an early date.
Jul 3, 2021
Extremely efficient office.
Jul 2, 2021
Dr Moller is a very compassionate and caring physician.
Jul 2, 2021
Very good experience.
Jun 26, 2021
amazing place
Jun 26, 2021
he made me feel heard and cared for and I appreciate it so much. amazing bedside manner and knowledgeable.
Jun 26, 2021
kind and courteous
Jun 26, 2021
quick and efficient while still listening and not rushing the appointment
Jun 26, 2021
very quick and friendly. really appreciated it
Jun 21, 2021
Looked at all angles and came up with a solution.
Jun 21, 2021
Excellent
Jun 21, 2021
No delays. They were very attentive.
Jun 21, 2021
They were booked until July. They called me after they got a cancellation. I really appreciated that they had such great follow up. I felt valued as a patient.
Jun 18, 2021
Everyone was very kind and understanding.
Jun 18, 2021
Having seen another doctor at a different office that I didn't feel comfortable with at all, I was very happy with Dr. Miller.
Jun 18, 2021
Everyone I saw was extremely nice & professional.
Jun 12, 2021
checking in before appt speeded process
Jun 12, 2021
Seems office is efficiently run
Jun 11, 2021
good experience
Jun 2, 2021
I know Dr Moeller is a good doctor. Not sure he wants me as a patient or that he is interested in my challenges.
Jun 2, 2021
AWFUL
Jun 2, 2021
I have already described it in detail. This program keeps kicking me out. IT WAS AN AWFUL EXPERIENCE. Much more effort wasting my time than providing me with care, courtesy and the assistance I need with these technical procedures set up for your convenience, not patient care. I was hoping to have Dr. Moeller treat me. Unfortunately I don't think I am welcomed. by the office staff.
May 16, 2021
You guys get 5 stars for service except for bringing me into an appointment just to schedule another appointment. Nothing happened at this first appointment that could have been communicated over the phone. But, I was inconvenienced in a number of ways as earlier described in this survey and now I have to go through the prep AGAIN and take off work AGAIN and ask my friend to take off work to give me a ride AGAIN! Not cool.
May 16, 2021
I was scheduled for a colonoscopy through the VA (or so I thought). I took the prep as prescribed and after meeting with the doctor, I discovered that I was not receiving the procedure on that day and that I would need to schedule that at the front office. This was extremely frustrating as I had to take time off work and ask someone else to also take off work to give me a ride because of anesthesia AND dealt with the experience of ingesting the prep which also took me away from work. . I still don't know what this appointment was for, other than to schedule an appointment. I informed the nurse and she said "this has happened before."My question is, WHY!? yes
May 5, 2021
everyone admin, nurse and doctors were very helpful and friendly
May 5, 2021
very efficient
May 2, 2021
Everything good.
May 2, 2021
Good!
May 2, 2021
Nurse was very kind.
May 2, 2021
This service at this facility was actually one of the best I've ever experienced.
Apr 21, 2021
Great!
Apr 21, 2021
Great!
Apr 21, 2021
Great!
Apr 21, 2021
Great!
Apr 21, 2021
Great!
Apr 21, 2021
Great!
Apr 19, 2021
Really great Dr&Staff
Apr 15, 2021
well run establishment
Apr 15, 2021
outstanding customer service
Apr 15, 2021
Very happy with the service
Apr 15, 2021
Very professional all around
Apr 14, 2021
It's always good here.
Apr 7, 2021
ok
Apr 7, 2021
ok
Apr 7, 2021
very nice and polite
Apr 7, 2021
thorough
Apr 7, 2021
all good
Apr 7, 2021
easy, polite
Mar 30, 2021
very clean and safe.
Mar 30, 2021
I'm sure she's an R.N., she was so thorough and kind.
Mar 30, 2021
He is very kind and patient. He was up on my history which helped me tremendously. This Dr. saved my life for sure. I'm grateful and I awe of him.
Mar 30, 2021
The Dr. saved my life. He went out of his way to see me in the emergency room. He is the one that helped me. I was in and out of the hospital for 18 days. He found out what was wrong. I'm forever grateful. Honestly I wouldn't have survived without his care and expertise.
Mar 30, 2021
Every single staff person were nice and efficient.
Mar 28, 2021
good
Mar 28, 2021
excellent
Mar 25, 2021
Doctor Moller was very sincere and listened carefully to my concerns. His advice proved to be exactly correct.
Mar 25, 2021
My nurse, Debbie, was exceptional. Very efficient and knowledgeable.
Mar 25, 2021
Great experience, very fast!
Mar 25, 2021
The staff was very courteous and professional.
Mar 23, 2021
Vert impressed with Dr. Moller. Very professional and helped me to feel at ease and obviously experienced and knowledgeable.
Mar 23, 2021
exceptional and welcoming staff
Mar 23, 2021
Very friendly
Mar 20, 2021
very kind and caring staff
Mar 17, 2021
good
Mar 17, 2021
good
Mar 17, 2021
good
Mar 17, 2021
good
Mar 17, 2021
good
Mar 17, 2021
good
Mar 17, 2021
it has been along time that Annika has struggled with digestive issues and with no real answers. Dr. Miller came in with ideas and ready to look for some answers to her issues. And for that this mom is so thankful! I would highly recommend him!
Mar 17, 2021
she was wonderful
Mar 17, 2021
great experience
Mar 17, 2021
the staff when we came in was very friendly!
Mar 15, 2021
Everything went very smoothly. Everyone was kind professional helpful and friendly.
Mar 15, 2021
overall a great experience.
Mar 13, 2021
All protocols were followed by everyone.
Mar 13, 2021
I have already recommended this practice to others
Mar 13, 2021
Dr. Moller was courteous, informative and I have already recommended him to others.
Mar 13, 2021
Very informative, courteous and friendly.
Mar 13, 2021
Everyone was efficient, helpful and positive
Mar 13, 2021
My wait time was less than five minutes.
Mar 4, 2021
I really liked Dr. Moller. He listened, was seamlessly clear and kind, good professional boundaries, interested in my concerns.
Mar 4, 2021
friendly, efficient staff